Order Management and Billing Manager III
Job Summary
Job Description
Join NCR Voyix as an Order Management and Billing Manager III, leading NAMER Order to Cash operations from order acceptance to invoicing and revenue recognition. This role involves overseeing multiple teams, ensuring compliance with NCR Voyix guidelines, and maintaining necessary documentation. Key responsibilities include coordinating order processing and billing across countries, managing order acceptance, changes, and cancellations, and handling invoicing, revenue recognition, reconciliation, and reporting. The manager will also ensure archiving and record retention, and provide audit support, all while adhering to company policies.
Must have:
- Lead NAMER Order to Cash operations.
- Supervise Solution and Services Order Management Teams.
- Coordinate order processing and billing activities.
- Manage order acceptance, changes, and cancellations.
- Handle invoicing and revenue recognition.
- Perform reconciliation and reporting.
- Ensure archiving and record retention.
- Provide internal and external audit support.
- Bachelor’s degree in Accounting, Finance, or Business.
- 10+ years of experience.
- Minimum 5 years in international shared service.
- Minimum 4 years in a managerial role.
Good to have:
- Outsourced exposure or experience
- Global/Multinational experience
- Analytical skills
3 skills required
Job Details
Join NCR Voyix to lead NAMER Order to Cash operations that follow the billing process, starting from order acceptance to invoicing / revenue recognition.
You’ll be expected to lead multiple teams overseeing Order to Cash operations for NAMER ensuring that the necessary NCR Voyix guidelines, policies and internal procedures are complied with, and necessary documents are maintained as applicable for all day-to-day processes.
Responsible for the following major activities:
- Coordination of order processing and billing activities for multiple countries
- Supervision and daily task management of Solution and Services Order Management Teams overseeing the following areas:
- Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations
- Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system
- Adhering to the procedures in compliance with NCR Voyix policies
- Reconciliation and reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results
- Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices
- Providing internal and external audit support as requested
Qualifications:
Basic Qualifications
- Bachelor’s degree in Accounting, Finance, or other related Business discipline, required.
- 10+ years of experience. Minimum of 5 years of experience in international shared service type of organization with at least 4 years in a managerial role, preferably within Order to Cash operations.
- Ability to work collaboratively with other team members (Business Representative, Accounting, Tax or Audit Teams) as well as with customer directly
- Strong problem solving and customer service skills
- Ability to communicate well with all involved parties on different level of the process
- Dedication
- Strong sense of accountability
- High sense of urgency
- Must possess a passion for delivering excellent service and problem solving
- Language skills (English)
Preferred Qualifications
- Outsourced exposure or experience strongly preferred
- Global/Multinational experience strongly preferred
- Analytical skills
Offers of employment are conditional upon passage of screening criteria applicable to the job
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About The Company
At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.
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