Job Description
The Retail Store Associate is crucial for creating a great experience in a Funko retail store. The associate will be an ambassador, enthusiastic, and motivated to guide fans. Responsibilities include ensuring excellent customer service, utilizing selling techniques, determining needs, and handling transactions. The role also involves replenishing merchandise and maintaining a professional demeanor.
Good To Have:
- Good understanding of Pop Culture and trends
- Demonstrates enthusiasm for the brand
- Open and flexible availability
Must Have:
- 1+ years of retail and/or immersive event experience
- Track record of creating engaging customer experiences
- Excellent verbal communication skills
Perks:
- Competitive compensation package with full benefits
- 401(K) plan with matching contributions
- Creative work environment
Funko Overview
Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.
But what does Funko do?
Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.
Our retail stores are an immersive journey through the Funko-verse that offer our fans an experience they will never forget! The Retail Store Associate is an integral part of creating an outstanding experience in a Funko retail store. An ambassador of the brand, our Store Associates are enthusiastic, motivated team players who are passionate about pop culture and assisting fans to guide and generate sales.
What You’ll Do
- Provide fans with a unique shopping experience by ensuring excellent customer service
- Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment
- Determine fan needs based on probing questions and suggest additional items based on getting to know the fans
- Build strong relationships with customers to promote loyalty
- Handle sales transactions at the register
- Replenish and organize/tidy-up merchandise
- Maintain a professional and friendly demeanor at all times
What You’ll Bring
- 1+ years of retail and/or immersive event experience
- Track record of creating memorable and engaging customer experiences
- Excellent verbal skills with the ability to effectively communicate with fans, peers, and management
- Has a good understanding of Pop Culture and follows Pop Culture trends
- Consistently demonstrates enthusiasm and passion for the brand
- Open and flexible availability
- Regularly required to sit, stand, and bend; may lift/move up to 30 pounds occasionally
Salary Information
The base hourly range for this position in the selected city is $16.59 - $17. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Work Environment
The noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
This position is On-Site based in Buckeye, AZ.
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