Patient Access/Medical Virtual Assistant

1 Month ago • 1-2 Years

Job Summary

Job Description

As a Patient Access/Medical Virtual Assistant at Neolytix, you will be responsible for preparing and assembling medical records, ensuring compliance, and updating patient information. This role involves data entry, monitoring lab results, and adhering to hospital policies like HIPAA. You will also perform clerical duties to improve provider productivity. The job requires strong communication, problem-solving skills, proficiency in Microsoft Office and EMR systems, and a compassionate demeanor. This role gives an opportunity to understand the end-to-end process of how to run a clinic.
Must have:
  • Previous experience in customer service or healthcare.
  • Strong communication and interpersonal skills are essential.
  • Excellent problem-solving and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office and EMR systems.
  • Compassionate and empathetic demeanor.
Good to have:
  • Familiar with billing software
  • Knowledge of U.S. healthcare compliance standards
Perks:
  • Complimentary Medical Coverage
  • Work with diverse team members across countries & cultures

Job Details

Job Title: Patient Access - Medical Virtual Assistant

Company: Neolytix 

Work Set up: Hybrid in Eastwood Quezon City

Employment Type: Full-time 

About this Position 

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic 

About Neolytix 

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. 

Work with a company where your work can make a real impact! 

  • We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 

  • 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! 

Working at Neolytix 

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! 

  • Complimentary Medical Coverage

  • Work with diverse team members across countries & cultures 

  • Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts 
     

Job Description 

  • Prepares and assembles medical record documentation/charts for physician 

  • Ensures medical record compliance by self-documentation attestation. 

  • Updates patient history, physical exam, and other pertinent health information in the patient 

  • Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. 

  • Monitors the duration of basic lab results and screening procedures. 

  • Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. 

  • Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. 

  • Demonstrate understanding necessary to assess, review and apply criteria

Requirements: 

  • Previous experience in a customer service or healthcare-related role preferred 

  • Strong communication and interpersonal skills 

  • Excellent problem-solving abilities and attention to detail 

  • Ability to multitask and prioritize tasks in a fast-paced environment 

  • Proficiency in Microsoft Office and electronic medical records (EMR) systems 

  • Compassionate and empathetic demeanor 

  • Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram 

  • Webcam, Noise Cancelling headset, 30mbps internet speed or above 

  • Dedicated place at home for work 

Benefits: 

  • Competitive salary 

  • Comprehensive benefits package 

  • Paid time off and holidays 

  • Opportunities for career advancement and professional development 

  • Collaborative and supportive work environment 

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