Patient Access/Medical Virtual Assistant

1 Week ago • All levels

Job Summary

Job Description

As a Patient Access/Medical Virtual Assistant at Neolytix, you will be involved in the end-to-end process of running a clinic. Your responsibilities will include preparing and assembling medical record documentation, ensuring medical record compliance, updating patient history, and sending documentation to physicians for review. You will also monitor lab results, comply with hospital policies, and perform clerical duties to improve provider productivity. This role requires strong communication, problem-solving skills, and proficiency in Microsoft Office and EMR systems.
Must have:
  • Previous experience in customer service or healthcare.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize tasks.
  • Proficiency in Microsoft Office and EMR systems.
  • A compassionate and empathetic demeanor.
  • Desktop/Laptop with i3/Ryzen3 processor and 8GB Ram.
  • Webcam, Noise Cancelling headset, and 30mbps internet speed.
  • Dedicated workspace at home.

Job Details

Job Title: Patient Access - Medical Virtual Assistant

Company: Neolytix 

Work Set up: Hybrid in Eastwood Quezon City

Employment Type: Full-time 

About this Position 

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic 

About Neolytix 

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. 

Work with a company where your work can make a real impact! 

  • We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 

  • 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! 

Working at Neolytix 

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! 

  • Complimentary Medical Coverage

  • Work with diverse team members across countries & cultures 

  • Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts 
     

Job Description 

  • Prepares and assembles medical record documentation/charts for physician 

  • Ensures medical record compliance by self-documentation attestation. 

  • Updates patient history, physical exam, and other pertinent health information in the patient 

  • Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. 

  • Monitors the duration of basic lab results and screening procedures. 

  • Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. 

  • Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. 

  • Demonstrate understanding necessary to assess, review and apply criteria

Requirements: 

  • Previous experience in a customer service or healthcare-related role preferred 

  • Strong communication and interpersonal skills 

  • Excellent problem-solving abilities and attention to detail 

  • Ability to multitask and prioritize tasks in a fast-paced environment 

  • Proficiency in Microsoft Office and electronic medical records (EMR) systems 

  • Compassionate and empathetic demeanor 

  • Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram 

  • Webcam, Noise Cancelling headset, 30mbps internet speed or above 

  • Dedicated place at home for work 

Benefits: 

  • Competitive salary 

  • Comprehensive benefits package 

  • Paid time off and holidays 

  • Opportunities for career advancement and professional development 

  • Collaborative and supportive work environment 

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About The Company

Optimizing Healthcare Organizations through Revenue & Cost Transformation


Neolytix is a Management Service Organization (MSO) serving independent healthcare providers.


Neolytix has been working with healthcare practices for the last 11 years and providing a helping hand for busy medical practitioners. Our services have helped increase monthly collections, create efficient processes for office administration, improved patient experience and free up physician time for providing better care.


We provide shared services solutions for Medical Offices supporting Revenue Cycle Management, Credentialing, Virtual Assistants, IT Support, Practice Marketing with guaranteed impact on the overall bottom line. That means better service for a lower cost.


#MedicalBilling #RPM #MSO #medicalbilling #remotepatientmonitoring #valuebasedcare #revenuecyclemanagement #Healthcareproviders #digitalhealth

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