Pool/Recreation Host/Hostess - Full-Time, $25.95/Hour
10 Months ago • All levels
Job Description
Join Aulani, A Disney Resort and Spa, as a Recreation Host/Hostess. You will be responsible for maintaining poolside cabanas, providing exceptional guest service at various pool locations, and staffing the Dive Shop, slide dispatch, and pool gates. Ensure the safety of guests, welcoming cabana guests, and maintaining overall upkeep of cabanas are key responsibilities. Proactive guest engagement and ensuring adherence to rules and safety guidelines are crucial. This role requires frequent walking/standing/pushing/pulling, bending/twisting, and kneeling, and involves working indoors and outdoors in all weather conditions.
Good To Have:
- Previous experience in a Hotel/Resort environment
- Cabana or pool service experience
- Knowledge of Resort and surrounding areas
- Knowledge of Hawaiian/Japanese language
- Previous experience in hospitality or tourism on the Hawaiian Islands
Must Have:
- Strong verbal communication skills
- Enthusiastic about interacting with guests
- Proactive in anticipating guest needs
- Responsible and mature
- Able to complete repetitive tasks
Perks:
- 100% full coverage of healthcare
- Tuition paid upfront at network schools
- Free lunch
- Free parking
- Free theme park admission
Job Summary:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
- 100% full coverage of healthcare for you and your eligible dependents
- Tuition paid upfront at network schools
- Free lunch
- Free parking
- Free theme park admission and much more!
Responsibilities:
- Ensure the safety of Guests, may be a first responder to emergency situations
- Welcoming cabana Guests and providing a sense of arrival
- Maintain overall upkeep of all cabanas
- Assist with clearing pool deck of used towels, lifejackets, and trash
- Politely ensure adherence to rules and safety guidelines in the Recreation locations
- Greet Guests with positive, friendly and helpful attitude
- Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
- Frequent walking/standing/pushing/pulling
- Frequent bending/twisting and kneeling
- Frequent use of hands
- Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
- Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
Basic Qualifications:
- Strong verbal communication skills able to positively engage with guests, team members and management
- Enthusiastic about interacting with, assisting, and receptive to all guests
- Proactive in anticipating guest needs
- Must be able to complete repetitive tasks while maintaining quality
- Responsible and mature
- Energetic and comfortable giving and taking feedback
- Prolonged standing for two to three hours at a time and heavy lifting may be required
- You must be at least 18 years of age to be considered for this role
- Able to stand and walk up to 8 hours on a beach and pool deck in all types of weathered conditions
- Frequent walking/standing/pushing/pulling/reaching
- Frequent bending/twisting and kneeling
- Frequent use of hands
- Must work outdoors in an open water environment, in all types of weather; sometimes exposed to extreme heat/humidity and/or cold.
- Vision and hearing must be normal range to see and hear guests
- Carry up to 15-20 lbs..
- Push 50+ lbs.
- Must be able to swim
Preferred Qualifications:
- Previous experience in a Hotel/Resort environment
- Previous cabana or pool service experience
- Knowledgeable about Resort and surrounding areas
- Knowledge of Hawaiian/Japanese language preferred
- Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
Additional Information:
SCHEDULE AVAILABILITYFull Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.
SUBMITTING YOUR APPLICATION
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Keyword: AULANI CASTING. AULANICASTING, Recreation
The pay rate for this role in Hawaii is $25.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
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