Post Trade Solutions Operations, Senior Associate

3 Months ago • 3-5 Years • Operations

Job Summary

Job Description

The Senior Associate will be a key contact for all customer-related operational matters and ensure strict adherence to processes and controls within the global Post Trade Solutions Operations team. The role involves problem-solving and issue resolution while working across a multidisciplinary team to provide a high-quality customer experience. This person will also need to clearly articulate complex problems to those who may have a lesser understanding of the subject matter. Key responsibilities include managing service health, leading market-wide portfolio maintenance, working with technology support functions and business units, and engaging with external customers. The role offers significant personal growth potential.
Must have:
  • 3-5 years experience in middle-office or similar.
  • Experience supporting Interest Rate Derivate Products.
  • Excellent communication skills, oral and written.
  • Ability to understand end-to-end trade processes.
  • Risk mindset.
  • Strong analytical, numerical, and problem-solving skills.
  • Strong computational skills with MS Excel.
  • Good interpersonal and influencing skills.
  • Proactive and driven.
  • Able to prioritize and work with timelines.
Good to have:
  • Basic knowledge of central clearing, LCH SwapClear

Job Details

Senior Associate - Post Trade Solutions Operations

We are looking for a hardworking individual to become a Senior Associate within our global Post Trade Solutions Operations team. This role involves being a key contact for all customer related operational matters and ensuring strict adherence to processes and controls.

 

The candidate should enjoy problem solving and issue resolution, working across our multidisciplinary team to provide a high quality experience for our customers. This will be a key pillar to support the growth of the business, and so these traits will be highly valued with the team.

 

As the role requires communication both internally and externally with meaningful customers, strong communications skills are required, with the ability to clearly articulate complex problems to those who may have a lesser understanding of the subject matter.

 

Key Responsibilities:

  • Be responsible for the health and integrity of the service.
  • Lead market-wide portfolio maintenance and life-cycle events processed by clients.
  • Work with technology support functions and various business units (Sales, Product, PMO, COO).
  • Engage with external customers such as clients, trade venues, clearing houses, and others.

Team Role:

  • Serve as the single point of contact and first level of service for customers.
  • Ensure a positive experience for customers interacting with LSEG Post Trade.
  • Work closely with internal and external customers to resolve queries and issues.

Growth Opportunities:

  • Significant personal growth potential within the business.
  • Ideal for highly motivated individuals eager to work in a changing environment.

Qualifications

  • Strong experience (3-5 years) within the middle-office or similar area of an investment bank, institutional investment manager, clearing organisation, or similar financial institution.
  • Practical experience supporting Interest Rate Derivate Products.
  • Excellent communication skills, both oral and written.
  • Ability to understand technical complexity of the full end-to-end trade process, from execution, to confirmation, to clearing.
  • Risk mindset
  • Strong analytical, numerical, and problem-solving skills, with good attention to detail.
  • Strong computational skills using applications such as MS Excel.
  • Good interpersonal and influencing skills.
  • Proactive and driven.
  • Able to prioritize and work with agreed timelines.
  • Basic knowledge of central clearing, in particular, LCH SwapClear would be an advantage.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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About The Company

LSEG (London Stock Exchange Group) isa leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

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