Pre-Sales Solutions Architect III

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

Solutions Architects (SA) are technical and business experts who partner with customers to help them design solutions to mapping related problems from navigation and search.. Solutions Architects drive customer adoption of Mapbox by leveraging techniques such as workshops, proof of concepts, demos and technical discoveries..

The Senior SA works alongside Account Managers with customers to architect solutions to complex location problems. Your work as an SA results in increased customer value, solution adoption, and Mapbox product capabilities.

SA’s are great problem solvers that love working with customers to solve their technical challenges.  Successful candidates typically have a mix of software engineering, product management, solutions engineering, and technical consulting experience prior to this role.

• Apply Mapbox products/technologies to solve customer challenges.

• Deliver high quality, engaging technical presentations and solutions to senior decision makers and senior engineers.

• Respond to technical customer inquiries (RFI’s, RFQ’s) with technical documentation and feasibility assessments.

• Increase Mapbox business opportunities by defining and building technical content including solution architectures, white papers, and quick start guides to show customers how to implement specific use cases for new technologies.

• Provide structured feedback and advocate for important features and use cases to Mapbox product & engineering teams.

• Lead efforts to capture and share best practice knowledge with the Mapbox solutions architect community.  

What We Believe are Important Traits for This Role

• 8+ years experience in software engineering, technical consulting, solutions architecture, or product management. 

• 8+ Experience working pre-sales partnering with Account Managers or with technical demonstrations and proof of concepts

• Demonstrated experience solving large, complex customer problems in a consultative fashion across diverse industries.

• Spanish speaking as a second language preferred

• Backend infrastructure (AWS, GCP) and front end web and mobile (IOS and/or Android)

• Midwest location preferred and near an airport hub

• A strong communicator, both written and verbal, who is comfortable explaining complex concepts and architectures to audiences from developers to senior decision makers.

• A strategic and creative problem-solver that can both white board solutions, and champion strategies with CTOs and other senior stakeholders.

• Relentless focus on customer experience and solution quality, simplicity, and efficiency.

• Desire to explore, learn and teach new languages, skills, techniques, and platforms.

• Willing to travel up to 25% of the time for customer meetings and events. 

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.

• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $160,650 - $217,350 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.

Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information.

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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