Primary Care Physician Medical Director

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

A successful Pod Medical Director is intrinsically motivated, challenge-driven, rethinks traditions and genuinely cares about employees and patients. The Medical Director acts with an owner’s mindset, cultivating new ideas for driving business performance by leading the clinic team, managing financial outcomes, and supporting patient retention and growth through effective operations and direct patient care.

Patient Care

• Deliver up-to-date, evidence-based, and compassionate care to patients in clinic
• Supervise clinical care performed by clinician team of physicians, PAs and NPs
• Effectively communicate and operationalize Carbon Health’s mission, vision and values
• Engage in special projects related to clinical quality improvement and innovation
• Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care
• In partnership with the Center Manager, set, communicate and maintain the highest quality of care and safety standards
• Approximately 30 hours per week of direct patient care & 10 hours of dedicated administrative time for leadership scope

Financial Accountability

• Demonstrate working knowledge of financial statements, clinic billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership
• Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)
• Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate

Experiential Outcomes

• Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition
• Interview, onboard and mentor clinician team
• Identify clinical and patient experience educational opportunities for your team
• Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
• Manage payroll targets; create and maintain clinician schedule for your sites
• Respond to patient and staff complaints regarding clinicians
• Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded
• Identify, plan and participate in marketing activities and community events that increase patient volume and engagement

About You

• Active MD, DO, NP or PA license, board certified or board eligible; family, IM/Peds or emergency medicine
• Minimum 2 years of experience in ER, urgent care or similar setting
• Ability to consult and treat patients of all ages
• 1+ year leading others in a healthcare setting
• Understanding of financial statements, P&L management and HR business processes
• Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization