Principal Customer Experience Program Manager

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

​​Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture. ​

​​The Fabric CAT team acts as a bridge between the Fabric product group and customers. We provide help and advice to customers so they can be successful in their Fabric implementation, and at the same time we listen to customer feedback and direct it back to our colleagues who build the product so they can address limitations and plan future features more effectively.

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We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing a team
• Knowledge of Microsoft Data & AI tools, in particular Microsoft Fabric​ 

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• Bachelor's Degree Computer Science, Engineering, Data Science, Math, Business, or related field AND 12+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience. 3+ years people management experience.

#azdat #azuredata ​​#powerbi #fabric​

• ​Manage a geographically distributed team of technical experts
• Handle interactions with large customers, often in challenging circumstances
• Co-ordinate with other teams in the Fabric product group and the Microsoft field
• Provide direction for the team on how to handle difficult technical problems
• Work with the rest of the Fabric CAT leadership team to define team goals and plan how to achieve them
  

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