Principal DevOps Engineer (Cortex XDR)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

We are looking for a motivated Senior SRE Engineer to join the Cortex Devops Production group based at our India development ( IDC ) center. In this position you will be working side by side with Cortex Cyber Security Research group. You will be responsible for planning, executing, and reporting on various infrastructure and code projects for Cortex Cyber Security Research Group. Additionally, you will manage and execute high-pressure production maintenance tasks and address related issues.

More information about the Cortex product can be found here

Your Impact

• You will take full end-to-end responsibility for the production environment of our SaaS product deployed on GCP
• You will build tools for the automatic remediation of known issues
• You will develop Infrastructure-as-code which will be used to orchestrate production and dev environments
• You will design, build, maintain, and scale production services with thousands of Kubernetes clusters
• You will secure the production environments and add in new security tools and features both internal Palo Alto Networks and other market-leading technologies
• You will work closely with development teams to design and enhance software architecture to improve scalability, service reliability, cost, and performance
• You will build CI pipelines and automation processes
• Participate in the on-call rotation supporting the applications and infrastructure
• You will research cutting-edge technologies and deploy them to production

Your Experience 

• 10+ years as DevOps/ SRE  Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level
• Release automation in the past via GitLab . ArgoCD etc. 
• Proficiency with code language (Python / Go - preferred)
• High proficiency with Linux
• GCP Proficiency in the cloud 
• Proficiency with Terraform and HashiCorp tools
• HPA via Karpenter / Keda with custom metrics. 
• High proficiency with virtualized and containerized environments (Kubernetes and Docker)
• Proficiency with CI/CD and Configuration Management (Jenkins preferred)
• Proficiency with DB such as Cassandra, ScyllaDB, MemSQL, MySQL - An advantage( Optional ) 
• Experience with working with internal and external customers and stakeholders
• Managing a high-scale production environment
• Excellent communication and interpersonal skills, ability to work and coordinate between multiple teams
• Ability to grasp new technologies quickly and prioritize and multitask on multiple responsibilities

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and access technology and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks and enabling secure access to all on-prem and cloud applications. They are constantly innovating – challenging the way we, and the industry, think about Access and security. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people and products can transform a business, this is the team for you.   If the prospect of affecting tens of millions of people, enabling them to work remotely securely and easily in ways never done before, thrill you - you belong with us.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.