Principal Software Development Engineer
Job Summary
Job Description
Highspot is a leading sales enablement company that utilizes AI and GenAI for its SaaS platform. This role is for a Principal Software Development Engineer who will lead the design, development, and evolution of the company's cloud-based infrastructure and developer platform. The engineer will focus on abstracting cloud complexity, improving developer workflows, and promoting modern infrastructure practices. Responsibilities include designing scalable platform capabilities, creating developer tools like CI/CD pipelines, implementing Infrastructure-as-Code, collaborating with stakeholders, and driving standardization across cloud environments. The role also involves leading incident response, mentorship, and defining the platform's strategic roadmap.
Must have:
- 15+ years in software/infrastructure engineering
- 5+ years in platform/cloud infrastructure
- Experience with AWS/Azure
- Expertise in Kubernetes
- Proficiency in Terraform, GitOps, CI/CD
- Strong understanding of cloud networking, IAM, service meshes
- Familiarity with CNCF landscape
- Passion for developer experience
- Technical leadership and mentorship
- Experience designing Developer Platforms/PaaS
- Strong cost optimization and cloud governance
Good to have:
- Exposure to multi-cloud/hybrid-cloud environments
- Experience with GitHub Actions, Spinnaker
- Experience with ArgoCD
12 skills required
Job Details
About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
About the Role
As Highspot continues to scale rapidly, building a robust and efficient platform is critical to our success. We're looking for an experienced engineer to lead the design, development, and evolution of our cloud-based infrastructure and developer platform. This role focuses on enabling product teams through well-designed, scalable, and secure platform capabilities. You’ll be responsible for abstracting away cloud complexity, improving developer workflows, and driving the adoption of modern infrastructure practices. You have deep experience with public clouds (AWS and/or Azure), are an expert in Kubernetes, and have a strong understanding of how to build self-service infrastructure that balances speed with safety.
Responsibilities
- Design and build scalable platform capabilities that empower engineering teams to ship features reliably, securely, and quickly.
- Create and maintain developer-facing tools and paved paths (e.g., CI/CD pipelines, Kubernetes platforms, observability stacks, secrets management).
- Implement Infrastructure-as-Code and GitOps patterns to promote consistency, automation, and compliance across environments.
- Collaborate with product, security, and compliance stakeholders to build platform services that meet SLAs and governance standards.
- Drive efforts to standardize and simplify infrastructure across cloud environments (AWS, Azure), enabling secure multi-cloud operation.
- Lead incident response, reliability engineering, and observability improvements that ensure platform uptime and performance.
- Act as a technical mentor and thought leader, guiding teams on infrastructure architecture, platform adoption, and best practices.
- Define and execute on a strategic roadmap to evolve the internal platform in line with company growth and technology direction.
Required Quialifications
- 15+ years of experience in software or infrastructure engineering, with at least 5 years focused on platform engineering or cloud infrastructure at scale.
- Proven success designing and operating internal developer platforms in AWS and/or Azure environments.
- Expert-level experience with Kubernetes, including provisioning, cluster lifecycle management, workload orchestration, and multi-tenant design.
- Strong expertise in Terraform, GitOps tools (e.g., ArgoCD), and CI/CD systems (e.g., GitHub Actions, Spinnaker).
- Deep understanding of cloud networking, IAM, service meshes, and container orchestration at scale.
- Familiar with the CNCF landscape and how to leverage open-source tools to solve platform problems.
- Passion for developer experience. You think about tooling, abstraction, reliability, and feedback loops as core parts of platform success.
- Track record of technical leadership, mentoring, and influencing engineering culture at a large scale.
- Bachelor's or Master’s in Computer Science or related discipline, or equivalent practical experience.
- Experience designing and operating Developer Platforms or building platform-as-a-service abstractions.
- Exposure to multi-cloud or hybrid-cloud environments and associated design trade-offs.
- Strong cost optimization and cloud governance expertise.
#LI-MA1
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.
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