Product Designer – Fraud & Scam Prevention (Pega + API Experience)

About Synechron:

Synechron is a leading digital transformation consulting firm focused on the financial services industry. With a global presence across 40+ offices, we combine innovative technology, deep domain expertise, and strong design capabilities to deliver end-to-end solutions that drive meaningful business outcomes. At Synechron, we foster a culture of collaboration, innovation, and continuous learning, empowering our teams to challenge the status quo and build the future of finance.

Role Overview:

We are looking for a Product Designer with hands-on experience in Pega-based platforms and API-driven ecosystems to join our Fraud and Scam Prevention team. In this role, you’ll help design secure, scalable, and user-friendly experiences that detect, prevent, and respond to fraudulent activity across digital channels.

Key Responsibilities:

• Collaborate closely with engineering teams to design intuitive interfaces that integrate with APIs and backend systems.
• Translate complex business requirements into simple, clear, and functional design solutions.
• Partner with engineers to ensure design feasibility, scalability, and consistency across platforms.
• Continuously contribute to the evolution of our design system, with a focus on trust, clarity, and accessibility.
• Advocate for the user by conducting design reviews, user testing, and gathering feedback to inform design decisions.

Required Skills & Qualifications:

• Proven experience designing for Pega applications, such as Pega Case Management or Pega Customer Service.
• Solid understanding of API integration workflows and technical constraints.
• Strong domain experience in Cards (Visa/Mastercard) and digital payments.
• Portfolio showcasing a user-centered approach to solving complex problems in enterprise or financial platforms.
• Familiarity with agile methodologies and cross-functional product teams.
• Excellent verbal, written, and visual communication skills, with strong documentation practices.

Why Join Us?

• Be part of a fast-growing, global digital innovation firm.
• Work on impactful solutions that combat real-world financial fraud and scams.
• Collaborate with top-tier talent across technology, design, and strategy.
• Access continuous learning opportunities and career development support.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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