Product Engineer, Energy

Tesla Energy is actively seeking a motivated and dynamic Product Engineer to play a pivotal role in the successful deployment of Megapack energy storage solutions. In this role, you will actively contribute to the advancement of our internal software tools designed for Service Engineering and Field Teams. You will engage in data analytics to gain valuable insights into various use cases and field-related challenges

A key responsibility of this role involves the meticulous identification of root causes behind design, process, or firmware failures within our expansive fleet of energy storage systems.

Join our team at Tesla Energy and embark on an exhilarating journey to revolutionize energy storage technology while shaping a more sustainable future. Your contributions will directly impact our mission to provide cutting-edge solutions that empower individuals, businesses, and communities worldwide.

• Rapidly diagnose malfunctioning equipment to ascertain the underlying cause of the outage and expedite restoration of normal operations.
• Innovate and construct internal software tools and interactive dashboards tailored for the Service Engineering and Field Service Team.
• Aggregate and synthesize fleet data, constructing analytical tables and dynamic dashboards to facilitate meticulous tracking and comprehensive reporting.
• Collaborate with cross-functional teams, including the field team, engineering, software/firmware experts, to pinpoint the root causes of product field failures.
• Drive enhancements through targeted interventions in design, software/firmware development, or manufacturing processes.
• Pinpoint the underlying causes of equipment malfunctions, orchestrating prompt restoration of operational functionality.
• Offer expertise in handling escalated customer cases, striving to curtail system downtime and ensure customer satisfaction.
• Effectively oversee concurrent internal projects, adeptly adhering to deadlines, and excelling within high-pressure environments
• Lead the commissioning of utility-scale and industrial energy storage system projects, encompassing activities such as configuring SCADA systems, networking, HMI setup, and executing performance and compliance tests.