Risk is a rapidly growing business at LSEG, committed to supporting our customers as they navigate an evolving regulation and risk landscape. The role combines product development, market insight, and customer engagement to craft the future of our adverse media monitoring solutions.
This role focuses on driving innovation, ensuring that our capabilities align with market needs and regulatory expectations. You will work closely with various teams, including Technology, Content Operations, Sales, and Proposition, to improve product offerings and deliver outstanding customer experiences.
This position requires an individual with strong organisational, communication, and analytical skills, capable of balancing vision with hands-on execution. The candidate will have experience in risk intelligence, adverse media screening, or compliance technology, as well as a passion for delivering inclusive, customer-centric solutions.
Key Responsibilities
- Work with Proposition and Sales teams to define, develop, and enhance adverse media monitoring capabilities.
- Drive the evolution of our risk intelligence and screening solutions, ensuring they meet the needs of an expanding customer base.
- Lead product roadmap initiatives that improve the accuracy, efficiency, and relevance customer screening.
- Collaborate with Technology teams to enhance automation, machine learning, and NLP (natural language processing) and generative AI capabilities.
- Develop and maintain strong relationships with customers, regulators, and industry partners to anticipate compliance challenges and evolving risk concerns.
- Capture and analyse client feedback, translating insights into improvements.
- Ensure open, inclusive, and clear communication of product updates, enhancements, and strategic direction to internal teams and external partners.
- Support commercial teams by developing marketing and educational materials, including customer guides, value proposition documents, and competitive analysis.
- Conduct training sessions for internal teams, focusing on risk awareness, regulatory trends, and adverse media detection standard processes.
- Act as a customer advocate, ensuring our products are accessible, intuitive, and responsive to a diverse range of user needs.
- Lead projects optimally, ensuring timely delivery while maintaining product quality and integrity.
- Contribute to business cases for new product investments, aligning them with market demand and strategic priorities.
- Assist in resolving complex customer queries, supporting sales and customer service teams with subject matter expertise.
Essential Experience & Skills
- Minimum 2 years' experience in risk intelligence, financial services, regulatory compliance, or media monitoring.
- Degree or equivalent experience in Finance, Compliance, Business, Technology, or a related field.
- Experience in client engagement, consulting, marketing, or product management.
- Ability to understand and interpret global risk trends, particularly in adverse media and regulatory compliance.
- Strong analytical and problem-solving skills, with the ability to translate complex insights into actionable product improvements.
- Excellent written and verbal communication skills, ensuring clear and inclusive messaging across audiences.
- Proficiency in Microsoft Excel, Word, PowerPoint, and familiarity with data analytics tools.
- Ability to work both independently and collaboratively in a remote or hybrid team environment.
- Comfortable engaging with collaborators at all levels, with the ability to listen, learn, and incorporate varied perspectives.
- Experience in simplifying complex compliance and risk concepts into practical, user-friendly materials.
- High attention to detail, particularly in content accuracy, data integrity, and risk classification.
Desirable Skills
- Knowledge of financial crime compliance, AML regulations, and KYC screening.
- Familiarity with AI-driven media monitoring, NLP, and automation technologies.
- Experience working with third-party data providers, content aggregators, or risk intelligence platforms.
- Proven track record to lead teams without formal authority.
- Experience in software development lifecycles (Agile, Waterfall, Iterative)
This role offers an exciting opportunity to be at the forefront of adverse media and risk intelligence solutions, ensuring our products remain innovative, ethical, and impactful in a constantly evolving industry. If you’re passionate about driving significant change in risk management and thrive in a collaborative, inclusive environment, we encourage you to apply.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.