Product Operations Manager, Launch Readiness

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role:

We're hiring a Product Operations Manager - Launch Readiness to own and continuously improve how Anthropic launches products. This is a product-wide, horizontal role that will establish the operating system for all customer-facing launches across our portfolio.

Launching at Anthropic is uniquely dynamic. We're building on frontier models that evolve constantly, serving customers from individual developers to the largest enterprises, across multiple surfaces (API, claude.ai, Claude Code). This role will coordinate launches across Product teams and critical partners including Security, Legal, GTM, Finance, DevRel, and Safety. You'll establish common language, document repeatable launch motions, and build an AI-native toolkit that makes excellent launches feel effortless.

You treat launch readiness as a product. You're obsessed with making the "happy path" so helpful that teams obviously want to follow it. You build systems that accelerate product velocity, never gate it. You treat launch readiness as a product. You’re obsessed with making the “happy path” so helpful that teams obviously want to follow it. You build systems that accelerate product velocity, not gate it. You think like a product manager, not a compliance officer. Your work will directly impact every customer-facing launch at Anthropic, making them faster, safer, and better coordinated.ct manager, not a compliance officer. Your work will directly impact every customer-facing launch at Anthropic, making them faster, safer, and more coordinated.

Responsibilities:

You’ll own the operating system for customer-facing product launches at Anthropic. Working horizontally across Product teams and critical partners—including Security, Legal, GTM, Finance, DevRel, and Safety—you’ll establish frameworks, toolkits, and processes that enable teams to ship with confidence. You’ll drive adoption through influence, making launch readiness effortless and creating visibility across all launches.

Launch calendar & system of record

• Own our launch calendar as the source of truth for all customer-facing launches. Create visibility and predictability across Product and XFN teams.
• Build workflows that reinforce our central system of record without becoming a documentation tax. Integrate with team operating rhythms and obsess over the user experience of our internal tools.

Repeatable Launch Processes

• Document and iterate on “happy path” launch processes across the launch lifecycle.
• Establish common language and conventions that work across diverse launch types.

Cross-Functional Coordination

• Partner with Security, Legal, GTM, Finance, DevRel, and other XFN teams to define clear engagement models. These “APIs between teams” make coordination seamless and reliable.
• Enable the right teams to engage with the right projects at the right time.
• Create a federated operating model that gives teams autonomy while maintaining common standards.

AI-Native Launch Toolkit

• Build Claude-powered assistants and automation to streamline launch workflows.
• Experiment with ambient intelligence to pull information from across the org.
• Automate intake workflows, documentation generation, and status tracking. Partner with Engineering on tooling strategy and integrations.

Continuous Improvement

• Define and track success metrics for Define and track success metrics for launch excellence to identify bottlenecks through data and feedback.launch excellence in order to identify bottlenecks through data and feedback.
• Run post-launch retros and feed learnings back into process improvements. Scale best practices across teams through documentation and education.

You may be a good fit if you:

• 7+ years in product operations, program management, launch management, or related operational roles in fast-paced tech companies.
• Have experience in hyperscale companies Have experience in hypergrowth companies navigating rapid scaling and creating process that accelerates teams without slowing them down.navigating rapid growth creating common process that accelerates teams and never slows them down.Are quick to experiment with AI to streamline business processes and see optimization opportunities everywhere.
• Excel at building strong relationships with technical and non-technical stakeholders.
• Are quick to experiment with AI to streamline business processes and see opportunities everywhere for further optimization.
• Have experience managing launch motions across diverse technical surfaces (API, web apps, desktop/mobile) for high visibility launches.
• Are comfortable with ambiguity and can create structure where none exists.
• You're service-oriented and obsessed with making it easy for others to do great work.

Strong candidates may also have experience with:

• Building AI-native workflows and pushing the boundaries of automation.
• Product Management and/or Product Marketing
• You treat process as a product with users, metrics, and continuous iteration.
• Track record of building and scaling operations teams

The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.

Annual Salary:

$260,000 - $325,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.**

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Create a Job Alert

Interested in building your career at Anthropic? Get future opportunities sent straight to your email.

Create alert

Apply for this job

• indicates a required field

First Name*

Last Name*

Email*

Phone

Country

Phone

Resume/CV

AttachAttach

Dropbox

Google Drive

Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

---

(Optional) Personal Preferences

How do you pronounce your name?

Website

Are you open to working in-person in one of our offices 25% of the time?*

Select...

When is the earliest you would want to start working with us?

Do you have any deadlines or timeline considerations we should be aware of?

AI Policy for Application*

Select...

We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully with Claude to realize this vision. At the same time, we want to understand your unique skills, expertise, and perspective through our hiring process. We invite you to review our AI partnership guidelines for candidates and confirm your understanding by selecting “Yes.”

Why Anthropic?*

Why do you want to work at Anthropic? (We value this response highly - great answers are often 200-400 words.)

Do you require visa sponsorship? *

Select...

Will you now or will you in the future require employment visa sponsorship to work in the country in which the job you're applying for is located? *

Select...

Additional Information

Add a cover letter or anything else you want to share.

LinkedIn Profile

Please ensure to provide either your LinkedIn profile or Resume, we require at least one of the two.

Are you open to relocation for this role? *

Select...

What is the address from which you plan on working? If you would need to relocate, please type "relocating".

Have you ever interviewed at Anthropic before?*

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Anthropic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Submit application