Production Technical Support Officer

Job Description

Job Title: Production Technical Support Officer

Working Pattern: Onsite

Working Location: Savannah, GA

An exciting opening has arisen for a Production Technical Support Officer. As our Production Technical Support Officer, you will be responsible for the relationship between Rolls-Royce and interfacing with Gulfstream’s production facility in Savannah, GA and completion facilities in Appleton, WI and St Louis, MO. You will provide on-site technical and logistical support to business aviation airframer production and completions operations as it relates to work performed under various OE contracts. In this role, will travel up to 10% domestically.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.

Be part of a team that sets the industry standard and drives groundbreaking solutions.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

What you will be doing:

• Assist in resolving technical, operational, quality or logistics issues by providing advice and interpretation of approved data, and interfacing with the Operational Service Desk, Quality Team or other Rolls-Royce organization on the customer’s behalf to drive resolution of issues that are not supported by current data or processes
• Assist the Campaigns Team by supporting production retrofit planning and communicating planned schedules and opportunities
• Coordinate On-Wing Services activity with aircraft in-production and completions
• Provide intelligence to the business by sharing information and recommendations for procedural change to improve quality, maintainability, reliability and/or cost savings.
• Deputize for others within the site organization as needed (this would primarily involve new production support)

Who we’re looking for:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.

Basic Requirements:

• Associate degree with 4 years of aircraft engine maintenance experience, OR
• Bachelor's degree with 2 years of aircraft engine maintenance experience, OR
• Master's degree, OR
• JD/PhD, OR
• 6+ years of experience in aircraft engine maintenance experience
• In order to be eligible for consideration for this opportunity, you must be a U.S. Citizen

Preferred Requirements:

• FAA Airframe & Powerplant License

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Relocation assistance will be provided if applicable.

Closing date: September 19, 2025

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Job Category

Field Services

Job Posting Date

11 Sep 2025; 00:09

Pay Range

$78,778 - $118,168-Annually

Location:

Savannah, GA

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.