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Trek
New South Wales, Australia (On-site)

Production Technician

7 Months ago • All levels

Job Description

As a Production Technician (Trek Bike Mechanic), you'll be responsible for repairing and maintaining bikes, ensuring they run flawlessly. This role requires completing over 50% of the team's repairs, focusing on speed, accuracy, and quality, particularly with complex repairs. You will need elevated technical skills, strong communication, leadership abilities, and problem-solving skills. The position offers a flexible work schedule, increased pay based on performance, minimal customer interaction, and access to top-of-the-line tools. You'll be working with a team focused on providing excellent service and fostering a positive and supportive environment.
Good To Have:
  • Leadership experience
  • Knowledge of new technologies
Must Have:
  • Proficient bike repair skills
  • Exceptional communication
  • Problem-solving abilities
  • Teamwork and positive attitude
  • Attention to detail
Perks:
  • Flexible work schedule
  • Performance-based pay
  • Access to top tools

Add these skills to join the top 1% applicants for this job

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A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

As a Trek Bike Mechanic, or as we like to call it, Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job:

  • Flexible work schedule

  • Opportunity for increased pay based on efficiency and production level

  • Minimal interaction with customers

  • Access to a full complement of the industry’s best tools

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task

  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

  • Top-notch communication skills

  • Impressive attention to detail and a love for tinkering ‘til you figure it out

  • Eagerness to learn the ins and outs of servicing bicycles

  • A desire to continually learn proper service methods and new technologies

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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