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Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.
Program Manager, Field Enablement (Enablement Tools & Systems)
As an individual contributor reporting to the Director of Field Enablement Operations, you will be responsible for strategizing and programatizing the tools used by the Field Enablement team to conduct enablement activities and improve seller efficiency. You will own the enablement use case for these tools, working across the Enablement team and with key stakeholders to understand evolving business needs and create a comprehensive strategy for how the various enablement tools in our tool stack can help meet those needs.
In this role, you will serve as the technology expert for the Field Enablement organization, ensuring that our tools are aligned with business objectives, optimized for user experience, and delivering measurable return on investment. You will drive tool adoption and interoperability, generate and analyze usage data to inform strategy, and work cross-functionally to ensure our enablement technology ecosystem supports the success of our Field teams in achieving customer outcomes and revenue growth.
If you are passionate about connecting technology solutions to business challenges, have experience with enablement tools, and thrive in a fast-paced, collaborative environment where you can make a significant impact across the organization, apply today.
Oversee tool governance responsibilities and demonstrate high process and operational excellence, including content governance and tool and user hygiene, especially in Highspot
The GitLab Field Enablement team exists to inspire our field and partners to achieve high levels of success through the acquisition and application of knowledge, skills and behaviors - at scale - that improve productivity and accelerate customer outcomes & growth. We have a lot of fun doing this!
Thanks to our Transparency value, you can learn more about our Field Enablement strategy and programs on our Field Enablement Team Handbook page.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.