QA Manager

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Advil, Voltaren, Theraflu, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. 

The QA Manager leads Quality and Compliance activities for assigned product projects during the development and product transfer from R&D to internal/external sites, as well as provide local support to the Richmond R&D site. 

Role Responsibilities  

• Leads Quality and Compliance activities for assigned product projects during the development and product transfer from R&D to internal/external sites, as well as provide local support to the Richmond R&D site. 

• Engage cross-functional matrix project teams as key point of contact for quality aspects related to development, analytical, regulatory, medical/safety, technology and manufacturing 

• Quality liaison in development and release decisions regarding R&D activities supporting NDA products according to FDA regulations and support of Rx to OTC switch projects 

• Deepens and expands knowledge of regulations impacting areas of work (i.e., USP, EP/BP, JP, ICH, WHO, TGA, ISO, PICS) 

• Drives awareness of quality requirements at local, corporate and regulatory levels to assist colleagues and Stakeholders in product development activities 

• Review and approve CMC and non-CMC related documents, including product specification, batch records, test methods, validation protocols and reports, analytical method transfers, equipment qualification and calibration related documents, stability protocols and GTR's, process and product transfer protocols and reports and packaging documentation to ensure compliance for product release 

• Provides key guidance and support of clinical supply activities; review and approval of clinical supplies, registration samples and consumer test supplies 

• Key contributor in consumer-driven activities (consumer understanding, sensory and retail study) to guide and support business needs 

• Collaborates with colleagues and Stakeholders to ensure work is conducted following sound scientific practices and supporting data: Methods, Validations, Qualifications, USP water release, controlled substance maintenance, Change Controls, Deviations, and CAPAs 

• Implement and embed quality strategies throughout organization that promote efficient, agile and compliant processes for product launches 

• Responsible for tracking and reporting quality management system (QMS) metrics, including CAPAs, change control, laboratory investigations, deviations, and driving continuous improvement initiatives. 

Why you? 

Basic Qualifications: 

• Bachelor of Science Degree in Chemistry, Pharmacy, Biology or Related Science 

• Minimum 5 years of experience in manufacturing, packaging, clinical labelling, and analytical testing, with a strong understanding of their interdependencies. 

• Proven ability to review and approve: Raw material specifications, finished product samples, manufacturing protocols, clinical samples, packaging and labelling. 

• Excellent analytical skills, using data-driven insights to support on-time product launches and resolve project challenges. 

• Ability to multi-task, set priorities, and work with agility in a fast-paced environment. 

• Strong stakeholder management across matrixed organizations, with the ability to influence decision-making. 

• Outstanding communication skills. 

Preferred Qualifications: 

• Knowledge of GMP, BOH, and Regulatory Affairs regulations and guidelines 

• Analytical and laboratory experience 

• Experience working with global, multidisciplinary teams 

• Proficiency in technical writing; skilled with IT systems (MS Word, Excel, PowerPoint) and audit tracking tools (e.g., CAPAs)