About Role:

• In-charge of solution delivery to the customers, though not limited to:
• Pattern building
• Functional and Regression testing
• Regular/scheduled and by-demand Releases
• Pattern Integration Testing
• Oversee early warning systems to proactively manage and mitigate operational anomalies
• Conduct system diagnostics and implement solutions to ensure seamless solution delivery
• Expected to work on a rotating shift schedule to support continuous, 24/7 business operations.
• Work on AI projects in the QSR domain, primarily handling QA responsibilities including functional and integration testing.
• Participate in service rollouts and process enhancements with a focus on use case development, test case design, and validation testing
• Help ensure accurate and up-to-date documentation of systems and standard operating procedures.
• Collaborate with members of other teams on a regular basis to improve operations.

Experience Requirements

• 2–4 years of experience in software quality assurance or solution delivery roles.
• Hands-on experience in:
• Functional, Regression, and Integration Testing
• Test case creation, execution, and defect tracking
• Experience working in 24/7 operational environments with rotating or shifting schedules
• Familiarity with release management processes, including scheduled and on-demand deployments
• Exposure to cross-functional collaboration with development, operations, and business teams
• Experience in system monitoring and incident response using early warning or alerting systems

Skills Requirements

Technical Skills:

• Proficient in test management tools (e.g., JIRA, TestRail, Zephyr)
• Understanding of QA methodologies, SDLC, and Agile/Scrum practices
• Basic knowledge of AI concepts and how they apply to real-world use cases, including basic prompt engineering
• Familiarity with system diagnostics and troubleshooting techniques

Analytical & Documentation Skills:

• Strong analytical thinking and problem-solving abilities
• Skilled in use case development, test case design, and validation testing
• Ability to create and maintain clear, accurate documentation for systems and processes

Soft Skills:

• Excellent communication and collaboration skills
• Ability to work independently and as part of a cross-functional team
• Adaptability to shifting schedules and fast-paced environments

#EngineeredTodoGood

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Be #EngineeredToDoGood.