Recruitment Coordinator

About the Role

The Recruitment Coordinator is an essential cog within the Recruitment wheel at GoTo, taking care of our candidates and being the bridge between them and our internal stakeholders. Ensuring exceptional candidate experience is our top priority. In this role, you'll effectively shorten the overall time from the first conversation to the completion of the recruitment process. You'll do this by managing the selection process schedule in its entirety on a daily basis, ensuring the rapid progression of recruitment stages, and periodically analyzing data to identify what’s working and what isn’t to contribute to process improvement. You'll have ample opportunity to flex and hone your stellar interpersonal communication abilities, collaborate with people from a wide range of backgrounds and interests, and represent one of the most coveted brands in Southeast Asia.

What You Will Do

• Develop and maintain strong networking relationships with internal stakeholders and external talent sources
• Support Talent Acquisition and hiring managers in the end-to-end recruitment process, including job posting, candidate communication, scheduling interviews, and coordinating feedback.
• Manage interview scheduling and logistics, ensuring a smooth experience for both candidates and interviewers
• Maintain accurate data in the applicant tracking system (ATS) and assist with generating reports or tracking recruitment metrics.
• Partner closely with Talent Acquisition and hiring managers to ensure alignment and smooth recruitment operations.
• Support recruitment-related projects and process improvements that enhance efficiency and candidate experience.
• Build and maintain strong working relationships with candidates and internal stakeholders.

What You Will Need

• Minimum 2 years of experience in a recruitment coordination or talent acquisition support role (preferably in-house).
• Strong skills in interview scheduling and coordination across multiple stakeholders in a fast-paced environment.
• Familiarity with applicant tracking systems (ATS), sourcing platforms, and recruitment tools.
• Ability to support end-to-end recruitment processes, including candidate communication, interview logistics, and hiring operations.
• Strong organizational, interpersonal, and problem-solving skills with attention to detail.
• Good relationship management and collaborative skills when working with recruiters, hiring managers, and candidates.
• Adaptable and proactive in supporting recruiting priorities and ensuring a smooth candidate experience.

About the Team

Our Recruiting team consists of over 25 recruiters stationed in Indonesia and India. The gist of our role is to be a strategic recruiting partner in acquiring exceptional talent to further scale GoTo. We source and hire world-class technical minds who will build the business by solving everyday problems with technology. Working closely with the Employer Branding and Rec Ops team, it's our job to ensure we offer an exceptional interview experience for all of our candidates.

As a team, we’re concerned not only with the growth of the company, but each other’s personal growth and well-being, too; we enjoy bonding over our shared love of good food, easy home recipes, and the best places to eat in our cities. With WFO now becoming more normalized, it’s even easier to share more fun together with everyone in the team (you will find a lot running buddies in our group!)

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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