Regular Business System Analyst

1 Day ago • All levels • Business Analysis

Job Summary

Job Description

We are seeking a skilled and proactive Technical Business Analyst / Application Support Specialist to join our team. This role supports the continuous enhancement and efficient operation of GTC, GREAT4GP, and Riskonnect platforms. The successful candidate will act as a bridge between business stakeholders and technical teams, helping translate business needs into effective solutions while also addressing systemic issues through technical acumen. This position involves hands-on scripting, data manipulation, documentation, testing, and stakeholder engagement across the software lifecycle.
Must have:
  • Strong Python scripting skills
  • Proficient JavaScript for frontend debugging
  • Expert SQL for data analysis
  • Business Analysis skills for requirements gathering
  • Experience with testing and UAT
  • Application support and troubleshooting skills
  • Skilled in documentation
  • Strong communication skills
  • System troubleshooting experience
Good to have:
  • Shell Scripting / CMD Commands
  • GitHub for version control
  • MS Excel advanced features
  • Familiarity with Riskonnect, GTC, or GREAT4GP
  • Agile/Scrum methodologies
Perks:
  • Global Relocation options
  • Experience in an international environment
  • Cross-cultural experience
  • Feedback culture
  • Regular appraisals
  • Annual holiday: 20 or 26 days
  • Occasional leave: 1 or 2 days
  • Child care leave: 2 days or 16 hours per year
  • Absence due to force majeure: 2 days or 16 hours per year
  • Maternity Leave: 20 weeks
  • Parental Leave: 41 weeks
  • Paternity Leave: 14 days
  • Expert-led tech courses
  • Internal instructor-led soft skills courses
  • Access to external self-learning libraries
  • Cloud Programs (MS, AWS, Google)
  • Custom Learning Programs
  • Leadership Programs for Managers
  • Multisport card
  • Corporate rate for family Multisport card
  • Wellbeing seminars, contests, relaxation sessions
  • One Team Program (Buddy system, integration support)
  • Preferential banking offer
  • Preferential car leasing offer
  • Cafeteria program discounts
  • Luxoft Social Benefit Fund
  • Private Healthcare Insurance
  • Full dental support
  • Travel Insurance
  • Corporate rate for family healthcare coverage
  • Life insurance at corporate rate
  • Reimbursement for corrective glasses
  • Social activities (offline and online)
  • Workplace with respect in a multicultural team
  • Rotation between projects and accounts
  • New career opportunities
  • Self-Learning Library access
  • CSR Projects participation

Job Details

Project description

We are seeking a skilled and proactive Technical Business Analyst / Application Support Specialist to join our team. This role supports the continuous enhancement and efficient operation of GTC, GREAT4GP, and Riskonnect platforms. The successful candidate will act as a bridge between business stakeholders and technical teams, helping translate business needs into effective solutions while also addressing systemic issues through technical acumen. This position involves hands-on scripting, data manipulation, documentation, testing, and stakeholder engagement across the software lifecycle.

Responsibilities
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Collaborate with business stakeholders to understand workflows, pain points, and functional requirements.

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Translate business needs into actionable functional and non-functional system requirements.

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Analyze recurring support tickets to identify root causes and systemic issues.

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Propose and support the development of technical solutions using Python, JavaScript, and SQL.

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Ensure solutions align with existing system architecture and are technically feasible.

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Develop and execute test cases; support User Acceptance Testing (UAT).

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Create and maintain user guides, training materials, and conduct training sessions.

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Act as Subject Matter Expert (SME) for GTC, GREAT4GP, and Riskonnect applications.

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Facilitate clear communication between stakeholders and technical teams.

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Troubleshoot frontend (UI/browser-related) and backend (logic/database/integration) issues.

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Provide resolution and root cause analysis for escalated support issues.

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Maintain and update comprehensive technical documentation and troubleshooting guides.

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Participate in version control and deployment processes via GitHub.

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Support automation, scripting, and system maintenance using shell scripts and CMD commands.

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Leverage MS Excel for reporting, data analysis, and structured data preparation.

Skills

Must have

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Python: Strong scripting skills for automation, backend support, and data manipulation.

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JavaScript: Proficient in frontend debugging and UI scripting.

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SQL: Expertise in database querying, data analysis, and reporting.

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Business Analysis: Ability to gather, analyze, and document business and technical requirements.

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Testing and UAT: Experience writing and executing test cases, and supporting end-user testing.

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Application Support: Proven capability in troubleshooting both frontend and backend issues.

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Documentation: Skilled in producing clear user guides, technical documentation, and training materials.

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Communication: Strong interpersonal skills to collaborate with business and technical stakeholders.

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System Troubleshooting: In-depth problem diagnosis across integrated application components.

Nice to have

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Shell Scripting / CMD Commands: For system operations, automation, and batch processing.

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GitHub: Experience with version control systems, code review processes, and CI/CD pipelines.

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MS Excel Advanced Features: Proficiency with pivot tables, formulas, macros, and data visualization.

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Knowledge of Riskonnect, GTC, or GREAT4GP platforms: Direct experience or familiarity with these systems is a strong advantage.

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Agile/Scrum Methodologies: Experience working in agile environments and participating in sprint planning or stand-ups.

Other
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Languages

English: C1 Advanced

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Seniority

Regular

Luxoft Benefits*
  • Relocation options **
  • Experience in an international environment
  • Cross-cultural experience
  • Feedback culture
  • Regular appraisals
  • Annual holiday - 20 or 26 days. The duration of the leave depends on the overall seniority
  • Occasional leave - 1 or 2 days/ depending on the circumstances
  • Child care leave - 2 days or 16 hours per year
  • Absence due to force majeure - 2 days or 16 hours per year
  • Maternity Leave - 20 weeks
  • Parental Leave - 41 weeks
  • Paternity Leave - 14 days
  • Expert-led tech courses covering basic to advanced topics
  • Internal instructor-led soft skills courses
  • Comprehensive in-house self-learning resources for both soft and hard skills
  • Access to external self-learning libraries like ProQuest eBook and Udemy for Business
  • Cloud Programs: MS Cloud Academy, AWS Partner Academy, Google Cloud Academy
  • Custom Learning Programs: upskilling, reskilling, technical mentorship
  • Leadership Programs for Managers
  • Multisport card
  • Possibility to order Multisport card at the corporate rate for family members
  • LuxGood Program: wellbeing seminars, contests, relaxation sessions, yoga sessions, etc.
  • One Team Program: Buddy for each New Joiner; seminars, meeting and workplace space to support integration with local community and culture; “Hire me” workshops for partners
  • Preferential banking offer
  • Preferential car leasing offer
  • Cafeteria program discounts for shops, cinema tickets, holiday offers
  • Luxoft Social Benefit Fund: sport and recreation benefits, the possibility to receive financial support
  • Private Healthcare Insurance with unlimited access to specialists
  • Full dental support
  • Travel Insurance
  • Possibility to add private healthcare coverage for family members at the corporate rate
  • Life insurance at the corporate rate for employees and family members, including payment of the basic package for the employee by the employer
  • Reimbursement for corrective glasses
  • Many fun social activities organized by the Luxoft team offline in your city
  • Online entertainment events for whole company and local team events
  • A workplace where you’re treated with respect within a multicultural team
  • Rotation between projects and accounts
  • New career opportunities

Self-Learning Library

CSR Projects

*The acquisition of rights to the above benefits depends on the form of cooperation. Benefits apply to those employed under a contract of employment.

**Please note that relocation is not available for all open positions. At Luxoft Poland it is possible to work remotely only from the territory of Poland.

***Options offered by the Polish government.

Wroclaw, Poland

Req. VR-115306

Functional/System Analysis

BCM Industry

24/06/2025

Req. VR-115306

Apply for Regular Business System Analyst in Wroclaw

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