Regular IT Systems Management Analyst

7 Hours ago • All levels

Job Summary

Job Description

The System Management Analyst will support a large-scale enterprise infrastructure project. Responsibilities include optimizing data center operations, enhancing virtualization environments, and ensuring system reliability. The analyst will maintain and troubleshoot Red Hat Linux systems, manage VMware and SAN storage infrastructure, and perform physical hardware deployments. They will also be involved in preventive maintenance, root-cause analysis, and continuous improvement initiatives. This role requires administering and supporting VMware environments, including configuration, monitoring, and optimization of virtual machines. Additional duties involve supporting data center operations, configuring and managing storage systems, performing physical hardware management, administering Linux-based systems, developing and using automation scripts, and ensuring system reliability and availability, along with documentation.
Must have:
  • Perform System-Wide Preventive Maintenance
  • Investigate and Resolve System Issues
  • Manage Virtualization Environments
  • Support Data Center Operations
  • Configure and Manage Storage Systems
  • Perform Physical Hardware Management
  • Administer Linux-Based Systems
  • Develop and Use Automation Scripts
  • Ensure System Reliability
  • Document Systems and Procedures
  • Creating applications
  • Publishing applications
  • General Citrix troubleshooting skills
  • Creating VIPs
  • Troubleshooting issues with VIPs
  • Knowledge of version based image management
  • Patching
  • Troubleshooting

Job Details

The System Management Analyst will support a large-scale enterprise infrastructure project focused on optimizing data center operations, enhancing virtualization environments, and ensuring system reliability across critical business systems. The role involves maintaining and troubleshooting Red Hat Linux systems, managing VMware and SAN storage infrastructure, and performing physical hardware deployments in a dynamic and high-availability environment. The analyst will play a key role in preventive maintenance, root-cause analysis, and continuous improvement initiatives to support business continuity and service excellence.
Description:

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System Management Analyst

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Key Responsibilities

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1. Perform System-Wide Preventive Maintenance

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Conduct regular system checks and implement preventive measures to ensure optimal performance and minimize downtime.

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2. Investigate and Resolve System Issues

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Lead root-cause analysis and resolution of system-related incidents to maintain operational continuity and performance.

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3. Manage Virtualization Environments

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Administer and support VMware environments, including configuration, monitoring, and optimization of virtual machines and related infrastructure.

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4. Support Data Center Operations

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Contribute to the design, build, and maintenance of data center infrastructure, including power, cooling, and space planning.

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5. Configure and Manage Storage Systems

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Utilize Logical Volume Manager (LVM) for storage configuration, including volume groups, logical volumes, and file systems.

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Manage SAN and NAS storage platforms (DELL, NetApp, PURE), including provisioning, monitoring, and troubleshooting.

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6. Perform Physical Hardware Management

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Rack and stack physical hardware, manage cabling, and ensure optimal physical layout and connectivity in data centers.

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7. Administer Linux-Based Systems

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Perform advanced troubleshooting and performance tuning on Red Hat Enterprise Linux systems (RHEL 8 & 9).

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Maintain compliance with Red Hat system lifecycle policies.

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8. Develop and Use Automation Scripts

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Create and maintain Shell scripts to automate tasks such as SAN snapshot configuration, monitoring, and system maintenance.

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9. Ensure System Reliability and Availability

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Monitor system health, performance, and resource utilization to ensure service availability and adherence to SLAs.

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10. Document Systems and Procedures

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Maintain up-to-date technical documentation, including system configurations, procedures, and troubleshooting guides.

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cycle

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Citrix General duties:

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Entry level to intermediate knowledge of Citrix Virtual Apps and Desktops version 2203 and newer

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a. Creating applications

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b. Publishing applications

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c. General Citrix troubleshooting skills

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Entry level to intermediate knowledge of Citrix NetScalers

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a. Creating VIPs

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b. Troubleshooting issues with VIPs

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Entry level to intermediate knowledge of Citrix PVS

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a. Knowledge of version based image management

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Knowledge and experience with Windows Server 2016 and newer

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a. Patching

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b. Troubleshooting

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About The Company

Empower your future with Luxoft: Innovate, thrive and grow in a software-defined world.Luxoft works with companies from all over the globe and offers opportunities for candidates anywhere in the world.

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