Regulatory Compliance Associate

Job Description

Skill required: AML fraud mgmt. - Financial Crime & Fraud Management

Designation: Regulatory Compliance Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Investigate Fraud and Disputes, review and determine the request and validate the chargeback. Looking for someone with AML and Fraud mgmt experience. Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.

What are we looking for?

• Written and verbal communication
• End to end knowledge in the areas of Fraud investigation, Fraud Detection, Dispute & Chargebacks.
• Understanding of Regulations and Truth in Lending Act
• Advanced Proficiency required in English Language for comprehension.
• 2-year minimum experience in working in Fraud Investigation, Fraud Detection, Chargebacks & Disputes
• Proficiency in multitasking and managing multiple chat conversations simultaneously.
• Provide clear and actionable recommendations to enhance both user experience and compliance
• Fraud Risk Management
• Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
• Excellent problem-solving skills and demonstrated ability to analyze problems logically and make rational data driven decisions
• Self-disciplined, diligent, proactive and detail oriented.
• Preferred experience in customer handling, end-user interactions through chats, emails, etc.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts