Relationship Support, Manager

3 Months ago • 2 Years +

Job Summary

Job Description

The Relationship Support team member will ensure smooth execution of campaigns and client needs for Latin music label partners. This role involves coordinating release materials, supporting onboarding, managing release logistics, tracking campaign budgets, monitoring release priorities, assisting with DSP optimization, running reports, coordinating events, and helping with research and analysis. The role requires collaboration across multiple teams and is central to building strong internal and external relationships to ensure client success.
Must have:
  • 2+ years of experience in project coordination
  • Strong organizational skills and ability to manage multiple tasks
  • Excellent written and verbal communication skills in Spanish and English
  • Clear understanding of digital media and music landscape
  • Comfortable working cross-functionally with various departments
Perks:
  • Inclusive, collaborative and global community
  • Modern office environment
  • Opportunities to connect with resources
  • Comprehensive benefits package
  • Voluntary benefits
  • Investment in professional growth
  • The space to accelerate progress
  • Time off for a winter recess

Job Details

We’re looking for a highly organized and proactive Relationship Support team member to help ensure smooth execution of campaigns and client needs across our roster of Latin music label partners. You’ll work across multiple teams to coordinate deliverables, manage tools and processes, and keep things moving from onboarding through post-release recap. This role is central to building strong internal and external relationships and making sure every client is set up for success. This role reports directly to the Relationship Lead and is based in Miami.

What you'll do

  • Coordinate release materials, including press images, marketing assets, lyrics, metadata, and delivery timelines to ensure everything is ready for distribution
  • Support onboarding for new label partners, including app training, team introductions, and adoption of internal tools
  • Manage release logistics, including setup, approvals, and inventory tracking
  • Track campaign budgets and marketing drawdowns, ensuring updates are captured and shared with the team
  • Monitor release priorities, flagging opportunities or issues, and compiling information and data for campaign recaps
  • Assist with DSP optimization, helping labels audit and update artist and label profiles across platforms
  • Run reports for internal or client-facing insights, support certification tracking, and ensure proper documentation of data
  • Coordinate guest lists, artist visits, and in-person meetings, including organizing logistics and materials
  • Help with research and analysis to support strategy
  • Activate internal workflows and step in where needed to support broader team priorities

Who you are

  • 2+ years of experience in project coordination, marketing, client support, or similar roles
  • Strong organizational skills with the ability to proactively manage multiple moving parts and follow through independently in high-pressure situations
  • Excellent written and verbal communication skills in both Spanish and English
  • Clear understanding of the digital media and music landscape
  • Comfortable working cross-functionally with various internal departments
  • Occasional off-hours work may be required (e.g., events, release timing, or artist support)

What We Give You

  • You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
  • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
  • Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
  • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
  • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
  • Investment in your professional growth and development enabling you to thrive in our vibrant community.  
  • The space to accelerate progress, positively disrupt, and create what happens next  
  • Time off for a winter recess 

About The Orchard

The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

Similar Jobs

Diligent Corporation - Business Development Representative

Diligent Corporation

Washington, District Of Columbia, United States (Hybrid)
1 Month ago
London stock Exchange - Frontend Developer

London stock Exchange

Gdynia, Pomeranian Voivodeship, Poland (On-Site)
3 Months ago
Dentsu - Account Manager- Social Media

Dentsu

Dubai, Dubai, United Arab Emirates (On-Site)
10 Months ago
Larian Studios - Tools Director

Larian Studios

Warsaw, Masovian Voivodeship, Poland (On-Site)
9 Months ago
PwC - Information Protection Senior Manager

PwC

Amsterdam, North Holland, Netherlands (Hybrid)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sprinkler - Global Vice President Solution Consulting

Sprinkler

New York, United States (Remote)
2 Months ago
Scanline VFX - Rigging Supervisor

Scanline VFX

Hyderabad, Telangana, India (Hybrid)
1 Month ago
Match Group - Central Sr. People Director

Match Group

Dallas, Texas, United States (Hybrid)
1 Month ago
Illumina - Senior Manager Software Quality

Illumina

San Diego, California, United States (On-Site)
3 Weeks ago
Nahc.io - Talent Advisor

Nahc.io

Hong Kong, Hong Kong (On-Site)
1 Year ago
Sonar Source - Product Operations Lead

Sonar Source

Geneva, Geneva, Switzerland (On-Site)
6 Months ago
Apple - Data Scientist

Apple

Sunnyvale, California, United States (On-Site)
3 Weeks ago
Mendix - Fullstack React/C# Engineer

Mendix

Rotterdam, South Holland, Netherlands (Hybrid)
1 Month ago
albi online  - Senior Game Producer

albi online

Berlin, Berlin, Germany (Hybrid)
3 Months ago
Loft Orbital - Team Lead - Cloud Infrastructure Team

Loft Orbital

Golden, Colorado, United States (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Miami, Florida, United States

 Many Chat  Inc  - Tax and Accounting Compliance Manager

Many Chat Inc

Austin, Texas, United States (Hybrid)
3 Weeks ago
Autodesk - Unified Communications Solution Architect

Autodesk

San Francisco, California, United States (On-Site)
1 Year ago
Inkittt - Creative Producer

Inkittt

San Francisco, California, United States (Hybrid)
2 Months ago
Celestial AI - Administrative Assistant

Celestial AI

Santa Clara, California, United States (On-Site)
3 Weeks ago
Clearwater Analytics - Sr. Solutions Consultant

Clearwater Analytics

New York, United States (On-Site)
2 Months ago
Activate Games - Game Facilitator (Store Associate)

Activate Games

Baltimore, Maryland, United States (On-Site)
2 Months ago
The E.W. Scripps Company - Multimedia Journalist, WFTX

The E.W. Scripps Company

Fort Myers, Florida, United States (On-Site)
3 Weeks ago
bytedance - Research Scientist Graduate (High-Performance Computing (Inference Optimization) - Vision AI Platform)

bytedance

San Jose, California, United States (On-Site)
4 Months ago
upwork - Director, M&A Accounting

upwork

United States (Remote)
1 Month ago
Toast - Consolidation & International Accounting Manager

Toast

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Mexico City, Mexico (Hybrid)

New York, United States (On-Site)

Mumbai, Maharashtra, India (On-Site)

London, England, United Kingdom (On-Site)

Nashville, Tennessee, United States (Hybrid)

New York, United States (On-Site)

New York, United States (On-Site)

Miami, Florida, United States (On-Site)

Nashville, Tennessee, United States (On-Site)

New York, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Orchard