Research Analyst, ISG Provider Services
Job Summary
Job Description
The Research Analyst will focus on the Technology and Outsourcing industry, analyzing IT and BPO service capabilities, trends, and providers. Key responsibilities include research and analysis of IT and BPO services, managing the end-to-end research process, building and maintaining relationships with service providers and stakeholders, data analysis and visualization using tools like Excel and Power BI, content creation, and collaboration with analysts and consultants. The candidate will be required to communicate complex findings to senior executives. This involves conducting comprehensive research on IT and BPO services, producing in-depth reports that guide strategic decision-making.
Must have:
- Expertise in IT & BPO Services.
- Exceptional writing and presentation skills.
- Excellent time management.
- Proven ability to extract insights from data.
- Proficient in MS Excel.
Good to have:
- Awareness on Provider Longlisting.
- Experience in Location Assessment.
- Consulting Experience
13 skills required
Job Details
Description
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud, and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.
Job Title: Research Analyst, ISG Provider Services
Location: Bangalore, India
Description:
We are looking for a dynamic and experienced Research Analyst to work on Technology and Outsourcing industry. The ideal candidate will have a deep understanding of the IT and BPO services landscape, with the ability to analyse capabilities across various service providers and enterprises. The role involves synthesizing complex information, developing expertise in specific technology or service lines, and effectively communicating insights to stakeholders. In addition, the candidate is expected to have strong English writing and speaking skills, experience in performing secondary and primary research exercises, detailed analysis, model development, and exceptional organizational skills. Awareness on Provider Longlisting, Location Assessment, and Consulting Experience is an added advantage.
Key Responsibilities:
Research & Analysis: Conduct comprehensive research on IT and BPO services, focusing on the capabilities of diverse service providers. Analyze trends in technology and outsourcing to produce in-depth reports that guide strategic decision-making.
End-to-End Research Management: Manage the entire research process, from defining research objectives to final report delivery, ensuring the highest quality of outputs.
Relationship Management: Build and maintain relationships with service providers, vendors, and internal stakeholders to gather critical information and insights.
Data Analysis & Visualization: Utilize advanced Excel, Power BI, and VBA (Macros) to analyze data and create compelling dashboards that support strategic insights and recommendations.
Content Creation: Write blogs, articles, and points of view on relevant topics, contributing to thought leadership and market positioning.
Collaboration & Communication: Work closely with a diverse team of analysts and consultants, contributing to a collaborative and productive work environment. Communicate complex findings effectively to senior executives and board-level stakeholders.
Required Skills:
Expertise in IT & BPO Services: Strong understanding of ICT services and technology, including Digital Transformation, IoT, AI/ML, Cloud, and SaaS.
Communication & Writing Skills: Exceptional ability to write and present complex information clearly and persuasively.
Self-Management & Teamwork: Highly organized with excellent time management skills to handle multiple projects. Ability to work both independently and collaboratively in a fast-paced environment.
Analytical Proficiency: Proven ability to extract and synthesize meaningful insights from quantitative and qualitative data using tools like S&P Capital IQ, Hoovers, and Factiva.
Advanced Technical Skills: Proficient in Advanced Excel.
Education level and experience:
- Graduation: Engineering/Statistics/Econometrics from reputable institution preferably with MBA (Finance, Operation, Supply-chain, Systems, Data Analytics).
- Overall good academic track-record
- Minimum 2+ years of Experience in Sales-Enablement, Corporate Strategy, Bid Management, Market Research, Opportunity Qualification, Financial and Risk Modelling type of roles
- Proficient with MS Excel (basic, functions, Power Pivots, logical and functional formulas), and PPT Storyboarding
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