Restaurant Host - Seasonal

11 Months ago • All levels

Job Summary

Job Description

The Restaurant Host role is a key part of the team, responsible for providing an exceptional entertainment experience to guests. This includes being the first point of contact and answering phone calls. The role requires a passion for working with people in an energetic, fast-paced, and social environment. Responsibilities include greeting and seating guests, setting tables, running food, cleaning tables, and managing reservations and waitlists using an iPad and Opentable. The ideal candidate will have customer service experience, attention to detail, problem-solving skills, and strong communication and time management abilities.
Must have:
  • Passion for working with people
  • Customer service experience
  • Attention to detail
  • Problem-solving skills
  • Communication skills
  • Ability to multi-task
  • Strong time management skills
Good to have:
  • Experience with Opentable
  • Alcohol service certification
Perks:
  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to Grow

Job Details

Work location:

Roundhouse The Rec Room

City:

Toronto

What you will do:

Host

Our restaurant host team is an integral part of the team who provide an exceptional entertainment experience to each and every guest. They are the first faces our guests see when they come to the restaurant, as well as the first voices heard when guests call our venue. If you thrive in an energetic, fast-paced, guest facing and social atmosphere, this may be the opportunity for you!   

In this role, your responsibilities include (but are not limited to): 

  • Greeting and seating guests within the restaurant, while executing appropriate talking points.
  • Setting tables, running food, cleaning tables.
  • Responsible for operating the company iPad on Opentable, updating our floorplan, taking reservations, contacting reservations and running waitlists.
  • Answering phone calls in our call centre and being a trusted resource for guests’ inquiries and concerns and have a working knowledge of the venue’s pricing for special events, promotions and daily events.

Qualifications:

This role may be a perfect fit for you if:  

  • For licensed venues, candidates must be the required age of majority or older than 19 years of age
  • You have a passion for working with people and providing fun and exceptional experience.
  • You have experience with customer service.
  • You can complete tasks with attention to detail.
  • You have strong problem-solving and communication skills.
  • You are able to multi-task.
  • Strong time management skills.
  • Provincially applicable sell, sale, and handling of alcohol certificate.

Additional Information: 

As an employee, you’ll enjoy:

  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to Grow
  • & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted. 

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About The Company

We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you.

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