Sales Support Analyst

Description

Position at Wind River SALES SUPPORT REPRESENTATIVE – SEOUL, KOREA WIND RIVER The software-defined AI-first world is transforming market segments ranging from aerospace to industrial, defense to medical, and telecom to automotive. In this world increasingly driven by software innovation, Wind River® has been a technology pioneer, from having the first real-time operating system on Mars to playing a key role in the world’s first successful 5G data session and in building one of the largest Open RAN networks in the world. Wind River is accelerating digital transformation across industries by delivering the software and expertise that enable the development, deployment, operations, and servicing of mission-critical intelligent systems from the edge to the cloud. Wind River technology is found in billions of products and is backed by world-class services and support and a broad partner ecosystem. ABOUT THE OPPORTUNITY This position focus on various sales operations and business support to Korea sales team. Your contribution in this role will be important to the efficiency of Korea sales, and bring vitality to the office. Responsibilities Business Support, including but not limited to… presales documentation supporting such as making proposals order processing and tracking through Salesforce and Oracle system internal approval negotiation with Deal Desk, Legal and Export team etc distributor and customer communication. Collaborate with local sales and FAE teams to optimize the work process Constantly provide insights to sales management on the issues and solutions in local teams, be participated as sales process optimization contributor. SF hygiene monitoring and sales data analysis for local sales team as needed. Implement global sales operation requirement to local team, monitor the progress, timely find the barriers and quickly taking corrective actions. Assist on local data collection from sales management Customer royalty compliance tracking Assist on local customer training delivery Working with finance team on due payment pushing with customers New customer vendor registration process, be creative to simplify the process based on company policy. Communicate with internal stakeholders such as Deal Desk, Legal, Export, Finance and People team, to accomplish in time. Take the ownership on customer export compliance process, collect export compliance documents and working with Export team to get proper internal or external approval Local sale events support such as TMM meeting, local sales meetings, global visitors’ customer meeting logistics. Office Administration, including but not limited to travel logistic, facility maintenance, payment application, and other supporting work to Korea sales and FAE team. Support local sale management logistics Support HR team on local affairs Support Finance team on local affairs ABOUT YOU Core Competencies and Qualifications: The candidate should be conscientious and organized on daily work. Comfortable working in a startup like environment that is fast-paced and nebulous, demonstrating tenacity and resiliency Tendency to see 'the big picture' and use that to prioritize and drive business value in the right ways Self-motivated, able to work independently as well as contribute to a cross-functional and global teams Strong insight on finding issues and initiative to fix problems and move on quickly Demonstrated ability to think creatively, provide innovation, learn quickly Highly analytical with strong problem solving and judgment skills Strong communication and interpersonal skills; must be able to foster and maintain positive relationships with sales and internal departments Strong belief in the value of customer service; delivering polished, calm and confident communications with customers Proactive attitude, hardworking and enduring hardship to contribute to the local team Be patient to take on and carry out multi-functional works parallelly Demonstrated the ability to proactively and effectively work with all organizational levels within a fast-moving high-technology company 1-2 years work experience on sales support and office administration (IT industry company work experience is preferable) Bachelor's degree in Business, Economics, Data Analytics, or a related field Fluency on oral and writing English Preferably familiar with OA system, such as Salesforce and Office applications (Word, Excel, etc.) Wind River, 3F, Sambo building, 638, Yeongdong-daero, Gangnam-gu, Seoul, 06080, Korea Tel.: +82-2-3485-4460 Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. Diversity is foundational for Wind River’s business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. Wind River does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs. Wind River desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, Wind River provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are examined on a case-by-case basis. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring or at any other time during the employment process. You can email us at: benefits@windriver.com. Please do not include personal medical information in the email. More information about federal laws that prohibit job discrimination can be found at: www1.eeoc.gov/employers/poster.cfm www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Read More Apply Apply Later Back to Current Openings Share Email