Sales Team Lead

About the job:

As a fast-growing startup, we are now expanding our Sales team and are looking for an experienced Sales Team Lead to manage, motivate, and drive performance for our tele-calling sales team, ensuring they hit revenue targets and deliver an exceptional experience to our pet parent customers.

Responsibilities:

• Day to day management of Tele-sales agents
• Leverage data to monitor and improve sales performance.
• Hire and train new tele-callers to ensure they're equipped with the necessary skills to succeed
• Increase revenue generation from telecalling operations.
• Improve conversion rates.
• Conduct quality audits and implement improvements to ensure high customer satisfaction.

Skills Needed:

• 1-3 years of experience of handling a sales team, preferably in a B2C environment.
• Bachelors Degree is a must.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and negotiation skill
• Strong understanding of sales processes, sales funnels, and revenue generation strategies.