Salesforce Business Analyst

2 Months ago • 4 Years + • Data Analysis

Job Summary

Job Description

As a Salesforce Business Analyst, you will act as the bridge between business stakeholders and technical teams, ensuring that Salesforce solutions meet the business’s evolving needs. You will be responsible for gathering and translating requirements, defining user stories, facilitating UAT, and supporting end-to-end implementation across various Salesforce Clouds. You will engage with stakeholders, create documentation, collaborate with Salesforce teams, define acceptance criteria, support sprint planning, help define reporting, assist in change management, analyze data models and stay informed on Salesforce feature releases.
Must have:
  • 4+ years of experience as a Business Analyst with at least 2 years focused on Salesforce
  • Strong understanding of Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud
  • Experience writing user stories, acceptance criteria, and conducting UAT
  • Strong problem-solving and analytical thinking skills
  • Excellent communication and interpersonal skills
  • Familiarity with Agile/Scrum delivery methodologies
  • Basic knowledge of Salesforce data structures
Good to have:
  • Experience with Salesforce CPQ, Marketing Cloud, or Field Service
  • Familiarity with Jira or other Agile project management tools
  • Experience in creating dashboards and reports in Salesforce
  • Exposure to Salesforce declarative tools (Flows, Validation Rules, Page Layouts)
  • Knowledge of integration concepts and data migration
Perks:
  • Professional Development Opportunities

Job Details

About us:

Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.  Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role: 

As a Salesforce Business Analyst, you will act as the bridge between business stakeholders and technical teams, ensuring that Salesforce solutions meet the business’s evolving needs. You will be responsible for gathering and translating requirements, defining user stories, facilitating UAT, and supporting end-to-end implementation across various Salesforce Clouds.

What you will do:  

  • Engage with stakeholders to gather business requirements and translate them into functional specs and user stories
  • Conduct workshops, interviews, and process walkthroughs to identify current-state workflows and desired future-state processes
  • Create and maintain documentation including BRDs, FRDs, process flows, and wireframes
  • Collaborate with Salesforce Architects, Admins, and Developers to ensure solutions align with business needs
  • Define acceptance criteria and lead user acceptance testing (UAT) with stakeholders
  • Support sprint planning, backlog grooming, and daily stand-ups in Agile environments
  • Help define reporting and dashboard requirements to provide business insights
  • Assist in change management, training, and post-deployment support
  • Analyze data models and assist with data migration or clean-up as needed
  • Stay informed on Salesforce feature releases and recommend enhancements

Required Skills: 

  • 4+ years of experience as a Business Analyst with at least 2 years focused on Salesforce
  • Strong understanding of Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud
  • Experience writing user stories, acceptance criteria, and conducting UAT
  • Strong problem-solving and analytical thinking skills
  • Excellent communication and interpersonal skills, with ability to interact with both technical and non-technical audiences
  • Familiarity with Agile/Scrum delivery methodologies
  • Basic knowledge of Salesforce data structures (objects, fields, relationships)

Nice to have Skills:  

  • Experience with Salesforce CPQ, Marketing Cloud, or Field Service
  • Familiarity with Jira or other Agile project management tools
  • Experience in creating dashboards and reports in Salesforce
  • Exposure to Salesforce declarative tools (Flows, Validation Rules, Page Layouts)
  • Knowledge of integration concepts and data migration

Education & Certifications: 

  • Bachelor’s Degree in Business, Information Systems, or related field
  • Salesforce Administrator Certification (preferred)
  • Salesforce Business Analyst Certification (preferred)

What we offer:

  • Professional Development Opportunities 

Salary Range:

  • $70-$85/hr

Location:

  • Hudson Yards, New York, NY 10001
  • Must be willing to go into the office 4x a week (Monday-Thursday)

 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR 

Similar Jobs

Omitron - Flight Safety Watch Stander

Omitron

Fort Belvoir, Virginia, United States (On-Site)
1 Month ago
Tesla - Automotive Service Technician

Tesla

Bologna, Emilia-Romagna, Italy (On-Site)
4 Months ago
Next Level Business Services - BI Support Desk & Analysis PM

Next Level Business Services

Redmond, Washington, United States (On-Site)
8 Months ago
Unbroken Studios - Delivery Driver

Unbroken Studios

Carson, California, United States (On-Site)
1 Week ago
N-ix - Program Manager

N-ix

Ukraine (On-Site)
1 Month ago
attentive - Senior Data Scientist/Applied Scientist, AI Products

attentive

New York, United States (Hybrid)
1 Year ago
binance - Backend Engineer (Java + Big Data) - Trading Insights

binance

Taipei City, Taiwan (Remote)
10 Months ago
Canva - Senior Software Engineer (Python) - Data Platform

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago
GoTo Group - Senior Data Warehouse Engineer - India

GoTo Group

Bengaluru, Karnataka, India (On-Site)
8 Months ago
attentive - Data Scientist II

attentive

San Francisco, California, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

CME Group - Security Engineer II

CME Group

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Univrse - Lead Developer (Unity)

Univrse

Catalonia, Spain (On-Site)
3 Months ago
Gunzilla - Senior VFX Artist

Gunzilla

Kyiv, Kyiv City, Ukraine (On-Site)
2 Months ago
big red button - Senior Network Gameplay Programmer

big red button

Los Angeles, California, United States (Remote)
2 Weeks ago
Ion - Junior Python Developer

Ion

Chișinău, Chisinau, Moldova (Hybrid)
2 Years ago
bytedance - Data Analyst - BytePlus Recommend

bytedance

Singapore (On-Site)
2 Months ago
Highspot - Sr. Financial Application Analyst (Netsuite)

Highspot

Hyderabad, Telangana, India (Remote)
6 Months ago
Wargaming - Lead Gameplay Programmer

Wargaming

Belgrade, Serbia (Hybrid)
2 Weeks ago
disbielief - Senior Technical Designer

disbielief

Chicago, Illinois, United States (Hybrid)
1 Month ago
Rippling - Business Recruiter: Customer Experience, Ops, G&A (Contract)

Rippling

United States (Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in New York, New York, United States

Noetic - Space/Counterspace Analyst

Noetic

Quantico, Virginia, United States (On-Site)
1 Month ago
bytedance - SOC Prototype FW Engineer- Pico - San Jose

bytedance

San Jose, California, United States (On-Site)
6 Months ago
Riot Games - Staff Data Engineer

Riot Games

Los Angeles, California, United States (On-Site)
1 Month ago
Lead Venture - Business Development Representative (SaaS Inside Sales)

Lead Venture

Lake Oswego, Oregon, United States (Hybrid)
1 Year ago
Discord - Senior Software Engineer, Game Integrations

Discord

San Francisco, California, United States (Remote)
1 Month ago
Square - Assistant Manager

Square

Signal Mountain, Tennessee, United States (On-Site)
1 Week ago
Dungarvin - Mental Health Specialist 1 / Behavior Tech / DSP

Dungarvin

Brooklyn Center, Minnesota, United States (On-Site)
1 Month ago
Nintendo - Production Designer

Nintendo

Redmond, Washington, United States (Hybrid)
12 Months ago
Exploding Kittens,  Inc  - Senior Paid Social Manager

Exploding Kittens, Inc

Los Angeles, California, United States (Hybrid)
6 Months ago
bytedance - GPU/AI Application Platform Engineer Intern (Server Platform)

bytedance

San Jose, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Data Analysis Jobs

Play Perfect - Business Analyst

Play Perfect

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
binance - Data Scientist, Quantitative Trading (NLU/NLP)

binance

Taipei City, Taiwan (Remote)
1 Month ago
Apple - Senior Data Scientist - Business Analytics

Apple

Austin, Texas, United States (On-Site)
1 Month ago
Alphawave Semi - Senior Production and NPI Planner (Data Analytics Focus)

Alphawave Semi

Hsinchu County, Taiwan (Hybrid)
1 Month ago
London stock Exchange - Data Analyst with Balkan, Russian or Hungarian

London stock Exchange

Gdynia, Pomeranian Voivodeship, Poland (On-Site)
2 Weeks ago
luxsoft - Technical Lead / Senior Data Engineer

luxsoft

Mexico City, Mexico (Remote)
1 Week ago
Zazz - Data Engineer (6–8 Years) Adhoc

Zazz

India (On-Site)
6 Months ago
Apple - Business Systems Analyst

Apple

Austin, Texas, United States (On-Site)
1 Month ago
Addepar - Portfolio Data Operations Analyst

Addepar

New York, United States (On-Site)
1 Month ago
GoTo Group - Senior Data Analyst, Anti-Fraud

GoTo Group

Jakarta, Indonesia (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Ahmedabad, Gujarat, India (On-Site)

Pune, Maharashtra, India (On-Site)

United States (Remote)

Bengaluru, Karnataka, India (On-Site)

Gurugram, Haryana, India (On-Site)

London, England, United Kingdom (Hybrid)

Mexico (Remote)

Ahmedabad, Gujarat, India (On-Site)

Mexico (Remote)

View All Jobs

Get notified when new jobs are added by techholding

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug