Salesforce Engagement Lead

9 Hours ago • All levels • $140,000 PA - $178,000 PA

Job Summary

Job Description

The Salesforce Engagement Lead will oversee relationships with enterprise-level clients, understanding their needs and aligning them with cloud solutions. They will drive existing work, leading to new opportunities, and lead internal teams to maximize customer impact. Responsibilities include developing trust relationships, understanding customer needs, proposing solutions, ensuring timely delivery, and resolving issues. The role involves preparing reports and generating new sales. This role requires strong communication, organizational skills, and experience in technology consulting and Salesforce, with experience in sales and providing solutions based on client needs. The ideal candidate will be able to build relationships with professionals of all organizational levels.
Must have:
  • Experience as an engagement/project manager in technology consulting
  • Experience in sales and providing solutions based on client needs
  • Experience with Salesforce or similar CRM technology
  • Strong communication and interpersonal skills
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
Perks:
  • Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
  • Flexible Time Off
  • Paid holiday time
  • Paid maternity and paternity leave
  • Monthly technology and wellness allowance
  • Annual training allowance program

Job Details

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. 

What You Will Do and Learn

We are looking for an Engagement Lead for our Salesforce Practice.

The Salesforce Engagement Lead will oversee relationships with our enterprise level clients. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem.

Ideal candidates will be able to:

  • Develop trust relationships with a portfolio of major clients 
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Understand their business processes and advise on best-practices where applicable
  • Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualifications:

  • Proven experience as an engagement/project manager in technology or management consulting
  • Experience in sales and providing solutions based on client needs
  • Experience with Salesforce or similar CRM technology
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

  • Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
  • Flexible Time Off
  • Paid holiday time
  • Paid maternity and paternity leave
  • Monthly technology and wellness allowance
  • Annual training allowance program

#LI-KP1

Similar Jobs

Eleven Labs - Senior Customer Success Manager - India

Eleven Labs

India (Remote)
1 Month ago
Granicus - SLED Enterprise Account Executive - Western Canada (Local)

Granicus

Canada (Remote)
6 Months ago
Veeam Software - Inside Sales Representative

Veeam Software

Phoenix, Arizona, United States (On-Site)
1 Day ago
Zones - IT Manager

Zones

Seattle, Washington, United States (On-Site)
1 Month ago
AppZen - GTM Operations Analyst

AppZen

Pune, Maharashtra, India (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Dialpad AI - Account Executive, Commercial

Dialpad AI

Austin, Texas, United States (On-Site)
21 Hours ago
Trend Micro - Strategic Partner Manager

Trend Micro

Doha, Doha Municipality, Qatar (On-Site)
7 Months ago
MRI Software - Inbound Sales Development Representative

MRI Software

Solon, Ohio, United States (Hybrid)
1 Day ago
Nasdaq - Student Worker to Nasdaq Nordic Listing Services

Nasdaq

Stockholm, Stockholm County, Sweden (On-Site)
20 Hours ago
Gaming Innovation Group  - Sales Development Representative

Gaming Innovation Group

Manchester, England, United Kingdom (Hybrid)
1 Month ago
Axon - Senior Accountant

Axon

(Remote)
9 Hours ago
Eleven Labs - Design Engineer

Eleven Labs

Poland (Remote)
1 Month ago
Tide - Senior Commercial Finance Broker

Tide

United Kingdom (Hybrid)
1 Day ago
Mashgin - Growth Marketing Manager

Mashgin

Palo Alto, California, United States (Hybrid)
5 Months ago
PwC - Workday Integration Consultant

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

Redhorse Corp - CNO Developer

Redhorse Corp

Chantilly, Virginia, United States (On-Site)
5 Months ago
Alphasense - Enterprise Account Executive, Corporate

Alphasense

New York, New York, United States (Hybrid)
4 Months ago
Axon - Revenue Accountant

Axon

Denver, Colorado, United States (Hybrid)
9 Hours ago
Extreme Network - HR Business Partner

Extreme Network

Salem, New Hampshire, United States (Hybrid)
1 Month ago
The Walt Disney Company - Lead Software Engineer - Big Data Infrastructure

The Walt Disney Company

Washington, United States (On-Site)
2 Weeks ago
Christ Fellowship - Family Ministries College Intern

Christ Fellowship

Florida, United States (On-Site)
9 Hours ago
Univision - Assignment Editor

Univision

Miami, Florida, United States (On-Site)
20 Hours ago
WebFX - Jr. UX Designer

WebFX

Ann Arbor, Michigan, United States (On-Site)
5 Months ago
Blinkhealth - Executive Assistant

Blinkhealth

New York, New York, United States (On-Site)
1 Day ago
NVIDIA - Senior Engineering Manager, Cloud Service Provider Application

NVIDIA

Santa Clara, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Chicago, Illinois, United States (On-Site)

Toronto, Ontario, Canada (On-Site)

Toronto, Ontario, Canada (On-Site)

Singapore, Singapore (On-Site)

Toronto, Ontario, Canada (On-Site)

Chicago, Illinois, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Spaulding Ridge

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug