Seasonal Sales Associate (Part-Time)

2 Minutes ago • All levels • Sales

Job Summary

Job Description

Trek is seeking Seasonal Sales Associates to provide exceptional hospitality and guide customers in achieving their cycling goals. Responsibilities include developing sales skills, meeting targets, learning about products, and maintaining store standards. Associates will assist with merchandising, inventory, and bike assembly, ensuring a great customer experience. The role requires a positive attitude, a passion for bikes, and a desire to learn and grow within the company.
Must have:
  • Develop sales and hospitality skills through training and experience.
  • Achieve monthly and annual sales targets.
  • Learn about bikes, components, apparel, and technology.
  • Participate in daily huddles and debriefs.
  • Use Guide Sales Process for customer hospitality.
  • Follow through on Quotes and Lead List communications.
  • Make decisions for customer care.
  • Maintain Trek University Guide Status by completing modules.
  • Complete Daily Task List assignments.
  • Maintain store merchandising standards.
  • Complete weekly Cycle Counts.
  • Assemble or pre-assemble new bicycles.
  • Prep customer bikes for service.
  • A positive, “get stuff done”, attitude.
  • A desire to change the world through bikes.
  • A desire to learn.
Perks:
  • Flexible and fun company culture
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • Employee discounts on all product
  • Deep partner retail discounts

Job Details

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations:

  • Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
  • Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
  • Learn about bikes, components, apparel, and technology.
  • Participate in daily huddles and debriefs.
  • Use our Guide Sales Process to provide our customers with incredible hospitality.
  • Follow through on Quotes and Lead List communications.
  • Make decisions regarding the care of—and doing the right thing for—our customers.
  • Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
  • When not actively taking care of customers, you will be helping to:
  • Complete Daily Task List assignments.
  • Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
  • Complete weekly Cycle Counts.
  • Assemble, or pre-assemble, new bicycles.
  • Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job:

  • A positive, “get stuff done”, attitude.
  • A desire to change the world through bikes and work with like-minded teammates.
  • A desire to learn.

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