Senior Accounts Receivable Analyst

Welcome to the video-first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest-growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google, and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role...

We are seeking a highly skilled and motivated accounts receivable analyst to join our finance team. In this role you would work in a small team to perform full cycle AR duties (billing to cash application).  The ideal candidate has a background in global SaaS billing and collections and is able to communicate effectively with internal and external stakeholders.  

What you’ll be doing:

• Review, analyze and post customer invoices ensuring accurate billing and tax treatment. 
• Ensure client invoices are released timely to maximize DSO/Net Working Capital.
• Resolve customer billing issues, reconcile account discrepancies, and disputes, and assists customers and internal departments with problem solving needs
• Ownership of AR aging with focus on preventing and clearing past due accounts. 
• Daily cash application and bank reconciliations.
• Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience.

We’d love to hear from you if you have… 

• 3+ years of hands-on experience in Accounts Receivable and/or Billing.
• Proficiency with ERP systems such as NetSuite, or equivalent platforms.
• Strong understanding of Order to Cash transaction lifecycle.
• Strong Excel skills with the ability to build and analyze reports.
• Customer service orientation and strong communication skills.
• Demonstrated success in identifying and implementing process improvements and automation.

We’d be particularly excited if you have…

• Experience with Salesforce
• Experience with Stripe 
• Experience with customer portals (Ariba, Coupa) 
• Understanding of VAT & Sales Tax
• SaaS industry experience

Benefits

• Private Medical Insurance (London)
• Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
• 25 days of annual leave + public holidays in the country where you are based.
• Cycle to work scheme (London).
• Regular socials and company retreats + free office snacks and regular tasty lunches! (London)
• A generous referral scheme.
• Pension contribution/salary sacrifice. (London)
• A brand new computer + monitor and an additional home office set-up budget.
• A huge opportunity for career growth as you’ll help shape a market-defining product.