Senior Applied AI Engineer (Contract)

About Sully.ai

Our mission is "One Human, One Doctor". We are creating superhuman doctors, because access to doctors is a basic human right.

Start with making doctors superhuman. Our vision is to eliminate doctor distractions and help them navigate the best treatments for their patients.

About Sully.ai

Sully.ai develops “AI Medical Employees” that automate clinical documentation, triage, scheduling, and other routine tasks for healthcare providers, empowering over 300 clinics with enterprise‑grade security and HIPAA‑compliance.

Our AI Receptionist agent manages patient intake, triage, and front‑desk workflows—reducing no‑shows and administrative burden while integrating seamlessly with major EHR systems.

Role Overview

You'll join our Receptionist Agent Team and own the end‑to‑end API development and AI voice agent building and scaling. You’ll partner with Product and Clinical teams to translate requirements into production‑grade conversational AI and maintaining robust EHR integrations.

What You’ll Do

• API Development. Design and implement TypeScript/Node.js endpoints for voice‑agent interactions, authentication, scheduling workflows, and secure EHR data exchange.
• Voice Agent Construction. Independently build, test, and deploy voice agents using platforms like Retell AI or Vapi AI—creating custom function‑call APIs and dialogue flows.
• EHR Integration. Update and maintain integration layers to connect voice agents to customer EHR systems for appointment confirmation, rescheduling, and logging.
• Performance & Monitoring. Establish logging, alerting, and metrics dashboards to ensure reliability, low latency, and high success rates in live deployments.

Minimum Qualifications

• 5+ years of software engineering experience, with 3+ years in backend AI or conversational systems in production.
• Proven ability to independently build voice agents on third‑party platforms (Retell AI, Vapi AI, etc.).
• Strong proficiency in TypeScript/Node.js; React experience is a plus.
• Familiarity with RESTful/GraphQL API design, Docker, and Kubernetes for containerized deployments.
• Experience integrating applications with healthcare data standards (e.g., FHIR, HL7).

Preferred Qualifications

• Experience building and integrating API's
• Background in chatbot or voice‑AI projects in production environments.
• Knowledge of compliance frameworks (HIPAA, SOC‑2).
• Excellent communication skills for paired programming and documentation.

Why Join Sully.ai?

• Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.
• Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.
• Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.
• Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.
• Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.

Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.