Senior Associate - Infrastructure Engineer

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Enterprise Infrastructure team helps PwC develop a competitive advantage through defining our technology objectives, assessing solution options, and devising architectural solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help build software and design data platforms, manage large volumes of data, develop compliance procedures for data management, and continually research new technologies to drive innovation and sustainable change.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Role Specific Responsibilities

• The main duty is to carry out provisioning and maintenance of Microsoft Azure cloud resources.

• On-prem servers and storage monitoring, maintenance and housekeeping.

• Assist in troubleshooting system issues, implementation and documentation.

• Regular updates of patches/fixes/updates of hardware, Windows OS, Database Servers, and other applications used by Digital Solutions and PwC Global projects.

• Assist the Infra Team in the system configuration by stating, applying, and enforcing processes to secure the best practices and balance by complying with PwC global policies and procedures.

• Cooperate with Business Analysis, Systems support and Development teams for system implementation and maintenance.

• Liaise with all levels of staff within the teams and user communities.

• Provide L2/L3 support to Development Team, Support Team and end-users.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.

• Delegate to others to provide stretch opportunities, coaching them to deliver results.

• Demonstrate critical thinking and the ability to bring order to unstructured problems.

• Use a broad range of tools and techniques to extract insights from current industry or sector trends.

• Review your work and that of others for quality, accuracy and relevance.

• Know how and when to use tools available for a given situation and can explain the reasons for this choice.

• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

• Use straightforward communication, in a structured way, when influencing and connecting with others.

• Able to read situations and modify behavior to build quality relationships.

• Uphold the firm's code of ethics and business conduct.

Preferred skills

• Hands-on experience in Windows Server 2016, IIS, VMware, cloud platforms (Microsoft Azure/AWS/Google Cloud).

• A good understanding of SQL Server 2016, cloud administration and basic networking.

Advantageous if:

• Trained on Microsoft Windows Server Administration, Microsoft Azure Administrator or similar.

• Know how to troubleshoot Windows Server 2016, Microsoft Azure resource, security and networking issues.

• Comfortable with cloud resources administration e.g. Microsoft Azure/AWS/Google etc.

• Team player with good interpersonal and problem-solving abilities.

• Passionate about learning new technologies.

• Result oriented with an agile mindset.

• Able to communicate effectively in verbal and written English Language with confidence.

Minimum years experience required 

• Recognized university Degree in Computer Science/Information Technology or related discipline.

• 7 - 9 years working experience in related fields.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

January 31, 2025