Senior Benefits and Leaves Specialist

Our challenge

The Senior Benefits and Leaves Specialist is responsible for administering employee benefits, managing leave programs, and providing expert guidance to employees and management. This role ensures compliance with federal, state, and local regulations while delivering exceptional customer service and supporting the company's total rewards strategy.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $60k - $65k/year & benefits (see below).

The Role

Responsibilities:

• Administer employee benefits programs, including health, dental, vision, retirement, and wellness plans.
• Manage leave of absence programs, including FMLA, ADA, parental leave, and other statutory leaves.
• Serve as a subject matter expert on employee benefits and leaves policies, ensuring accurate interpretation and application.
• Provide guidance and support to employees and managers regarding benefits and leave options, procedures, and compliance.
• Coordinate with third-party vendors, insurance carriers, and government agencies as needed.
• Maintain accurate records of leave credits, benefits enrollment, and related documentation.
• Ensure compliance with all applicable laws, regulations, and company policies.
• Conduct training sessions and communications to increase awareness of benefits offerings and leave options.
• Stay informed on industry best practices, legislative changes, and emerging trends related to employee benefits and leaves.
• Assist in audits and reporting related to benefits and leave programs.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field and/or at least 5 years of experience in benefits administration, leave management, or a related HR function.
• Strong knowledge of federal and state leave regulations (FMLA, ADA, Paid Leave Laws, etc.).
• Familiarity with benefits administration systems and HRIS platforms.
• Workday
• ADP payroll
• Excellent communication, interpersonal, and customer service skills.
• Ability to interpret complex policies and regulations.
• Strong organizational and problem-solving skills.
• Ability to handle sensitive information with confidentiality.
• Experience with benefits vendors and insurance providers.
• Project management skills.
• HR Certification (PHR, HRCI, etc).
• Basic knowledge of Canadian benefits a plus.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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