Senior Desktop Support Specialist

4 Months ago • 3 Years + • Administrative

Job Summary

Job Description

Senior Desktop Support Specialist with 3+ years of experience in enterprise support, strong knowledge of operating systems, network infrastructure, and enterprise technologies like O365 and G Suite. Must have experience with device management tools such as DNS, DHCP, MS Active Directory, and Azure.
Must have:
  • Enterprise Support
  • Operating Systems
  • Network Infrastructure
  • Device Management
Good to have:
  • Intune, SCCM
  • JAMF, PowerShell
  • Microsoft Certifications
  • ITIL/HDI, Customer Service
Perks:
  • Gaming License
  • Career Growth

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Senior Desktop Support Specialist, you’ll be at the forefront of delivering exceptional IT support, ensuring our team stays connected and productive. Leveraging your technical expertise and problem-solving passion, you'll drive the success of our IT operations. In this role, you’ll have the chance to innovate, grow your skills, and tackle new challenges, all while contributing to the evolution of our technology.

What you’ll do as a Senior Desktop Support Specialist

  • Provide exceptional, customer-first IT support for various devices and platforms, including Windows, macOS, iOS, and Android.

  • Manage and administer enterprise IT systems, ensuring smooth operations and foundational network support.

  • Collaborate with IT peers and other team members to troubleshoot and resolve technical issues.

  • Utilize ITIL/ITSM principles to efficiently handle and resolve support requests.

  • Continuously enhance your technical skills and pursue relevant certifications to stay ahead of industry trends.

  • Participate in and contribute to strategic IT projects that drive innovation and growth.

 
What you’ll bring   

  • At least 3 years of experience in enterprise support, with strong knowledge of operating systems, network infrastructure, and enterprise technologies like O365 and G Suite.

  • Hands-on experience with device management tools such as DNS, DHCP, MS Active Directory, and Azure, and familiarity with Intune, SCCM, or JAMF.

  • Exceptional organizational skills, attention to detail, and a technology-driven approach to problem-solving.

  • Ability to multitask, collaborate effectively within a team, and communicate clearly with a positive attitude.

  • Proficiency in English.

  • An understanding of scripting languages like PowerShell and certifications in Microsoft, CompTIA, ITIL/HDI, or Customer Service is a plus.
     

#LI-TK1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

Similar Jobs

Barracuda Networks  Inc  - Technical Support Representative

Barracuda Networks Inc

Alpharetta, Georgia, United States (Hybrid)
1 Month ago
Neysa Networks - Senior Cloud Engineer

Neysa Networks

Mumbai, Maharashtra, India (On-Site)
5 Months ago
Google - Systems Development Engineer, Customer Deployments

Google

Munich, Bavaria, Germany (On-Site)
1 Month ago
Ziff Davis - Network Engineer

Ziff Davis

New York, New York, United States (On-Site)
4 Months ago
Uniphore - Software Engineer - Call Recording/Contact Center

Uniphore

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Onward Search - Database Engineer II

Onward Search

Los Angeles, California, United States (On-Site)
1 Month ago
JW Marriott - Assistant IT Manager

JW Marriott

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Lionsgate Games - TV Development Intern

Lionsgate Games

Toronto, Ontario, Canada (On-Site)
1 Month ago
ION - Z/OS Storage  System Programmer, Italy

ION

Italy (Hybrid)
4 Months ago
Tesla - Service Preparation Technician

Tesla

Gelderland, Netherlands (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Take-Two Interactive - System Administrator I

Take-Two Interactive

Madrid, Community Of Madrid, Spain (On-Site)
3 Months ago
Rockstar Games - Systems Engineer, Automation

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
4 Months ago
Eagle Eye Networks - Staff Engineer

Eagle Eye Networks

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Axinous - Principal Software Engineer - Data Path

Axinous

San Jose, California, United States (Hybrid)
3 Months ago
Every matrix - Network Team Leader

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
Imagineio - Senior IT Specialist

Imagineio

New Delhi, Delhi, India (On-Site)
1 Month ago
ByteDance - Network Engineer

ByteDance

San Jose, California, United States (On-Site)
3 Months ago
Infoblox - Technical Writer II

Infoblox

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Power Integrations - IT Support Manager (APAC)

Power Integrations

Penang, Malaysia (On-Site)
4 Months ago
Tata Consultancy Services (TCS) - Windows AD / Azure AD

Tata Consultancy Services (TCS)

Hyderabad, Telangana, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Plovdiv, Plovdiv Province, Bulgaria

Playtech - Customer Protection Specialist

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
PwC - Information Security Senior Consultant (GRC)

PwC

Sofia, Sofia City Province, Bulgaria (On-Site)
4 Months ago
Playtech - Network Security Engineer

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
2 Months ago
Playtech - People and Culture Generalist (Maternity leave cover)

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
4 Months ago
Aristocrat Gaming - Director of Quality Assurance

Aristocrat Gaming

Sofia, Sofia City Province, Bulgaria (Hybrid)
2 Months ago
Fliff  Inc  - Software Engineer III

Fliff Inc

Sofia, Sofia City Province, Bulgaria (On-Site)
8 Months ago
Fliff  Inc  - Senior DevOps Engineering Manager

Fliff Inc

Sofia, Sofia City Province, Bulgaria (Remote)
5 Months ago
Playtech - Junior QA Engineer

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
3 Months ago
Playtech - Customer Service Associate

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
Aristocrat Gaming - Technical Compliance Officer

Aristocrat Gaming

Sofia, Sofia City Province, Bulgaria (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

IGT - Lottery Service Technician I

IGT

Orlando, Florida, United States (On-Site)
3 Months ago
Keywords Studios (Player Support) - Videogames Customer Service Representative (ONLY WRITTEN SUPPORT)(For pool)

Keywords Studios (Player Support)

Mexico City, Mexico City, Mexico (Hybrid)
6 Months ago
Playrix - Treasurer

Playrix

Armenia (Remote)
2 Months ago
Playtech - Systems Engineer

Playtech

Manchester, England, United Kingdom (On-Site)
1 Month ago
Granicus - Technical Support Representative

Granicus

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Luxoft - Murex FO Support BA

Luxoft

New Delhi, Delhi, India (Remote)
2 Months ago
Cadence Design Systems - IT-Staff Systems Engineer

Cadence Design Systems

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Raw  Group  - Technical Support Engineer

Raw Group

Málaga, Andalusia, Spain (On-Site)
5 Months ago
HoYoverse - Office Manager (Los Angeles, U.S.)

HoYoverse

Santa Monica, California, United States (On-Site)
9 Months ago
Tesla - Parts Advisor Intern

Tesla

Tainan City, Taiwan (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Sofia, Sofia City Province, Bulgaria (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Raleigh, North Carolina, United States (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug