Senior Director Product Management

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Category

Product

Job Details

Drive and contribute to the AppExchange point of view and roadmap. Define market needs, product vision, and strategies. Identify & define business problems worth solving at scale, work with the innovation process to design forward-thinking solutions, then determine delivery strategy and mechanism. Engage with customers, partners, and ISVs, along with product ambassadors from across Salesforce to prioritize the future of our industry. Generate roadmaps and associated communications, perform release planning, and gather product requirements. Develop functional specifications for customer enablement and success. Collaborate with teams, including those for Quality Assurance, User Experience, and Documentation, to execute AppExchange product strategies. Own and drive end-to-end feature delivery. Analyze and document user feedback and subsequently develop prototypes in collaboration with User Experience for usability testing. Work in conjunction with Development, Technical Publications, and Quality Assurance teams to timely deliver marketable products. Drive product requirements from customer and user-driven approach. Engage with customers for requirements gathering, feature requests, and roadmap updates. Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites and social media. Telecommuting is an option.

Minimum Requirements

Master’s degree (or its foreign degree equivalent) in Business Administration, Marketing, Operations Research, Engineering (any field), or a related quantitative discipline, and four (4) years of experience in job offered or in any occupation in a related field.

Special Skill Requirements

(1) Business strategy; (2) Business analytics; (3) Project management; (4) Project management tools such as Scrum, or SDLC; (5) Product roadmap planning and grooming; (6) Salesforce Force.com platform; (7) Query languages such as SQL, PostgreSQL or SOQL; and (8) Salesforce tools such as CRM, Data Loader, Wave and GUS. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 16-4433. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.