Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.
Discord’s Trust & Safety team is responsible for protecting users and maintaining platform integrity by detecting, investigating, preventing, and responding to harmful content, abusive behavior, and policy violations.
We are seeking an experienced Senior Director of Threat Operations to lead a team responsible for policy enforcement and threat disruption, detecting, analyzing, and preventing serious threats to Discord and its users. The organization includes teams focused on high harm areas (counter-extremism, cybercrime, minor safety, self-harm, and exploitative content and behavior), and cross-functional safety initiatives. As Discord grows, you'll grow this function, both by designing better ways to get the work done, and by supporting a team of motivated experts. Reporting to our VP, Trust & Safety, you'll champion your team of operations and safety experts to identify, remove, and prevent threats to Discord and its users (including violations of our Community Guidelines), partner with product and engineering to integrate and develop new tools, work with internal teams to implement operational procedures, act as the front line for escalations from users and internal teams, and represent our overall Trust & Safety efforts. You're an experienced and dynamic senior leader responsible for developing and executing strategies to ensure platform integrity and user safety while developing an empowered and healthy team. You'll also do many things we haven't even thought of yet.
What you'll be doing
What you should have
The preferred location for this role is the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available
_The US base salary range for this full-time position is $268,000 to $300,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
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Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
**Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
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