Job Description & Details – WR Studio | |
Job Title Senior Engineer - Technical Support – ID1 | |
Organisational Reporting Director - Technical Support | Job Code 103008 |
About The Opportunity If you’re a curious and collaborative engineer, someone excited about tackling hard problems and finding innovative solutions, you will love being part of our group. Our customers use our Wind River Systems Products (on-prem and SaaS) to develop cutting-edge IoT and embedded system devices that will enable the next generation of technology user experience. You will work with standard off-the-shelf and custom hardware designs and systems, troubleshooting not only OS issues but the possible interaction problems between the hardware design and the software applications of our customers throughout their life-cycle and help them successfully reach their business goals by implementing Wind River’s products and services. You will need to be sharp and self-driven to jump into our labs and duplicate customer environments, systems, and devices. You will master skills in a wide range of Wind River tools such as IDEs, compilers, etc., to understand customer setups, anticipate or investigate possible root causes, and provide high-quality solutions. You will work closely with end-users, stakeholders, and developers within Wind River customer support operations to assess, troubleshoot, and solve complex multi-layered issues (hardware, software and everything in between). | |
Mission
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Responsibilities & Accountabilities
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Performance Measurement
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Person Specification
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Educational Requirements Bachelor or Masters degree in Computer Science, Electrical Engineering, Math, Data Science, Physics, or related technical field. | |
Experience/ Competencies
Optional
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Wind River is a global leader in delivering software for mission-critical intelligent systems. For 40 years, the company has been an innovator and pioneer, powering billions of devices and systems that require the highest levels of security, safety, and reliability. Wind River software and expertise are accelerating digital transformation across industries, including automotive, aerospace, defense, industrial, medical, and telecommunications. The company offers a comprehensive portfolio supported by world-class professional services and support and a broad partner ecosystem. To learn more, visit Wind River at www.windriver.com.
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