Senior Enterprise Deployment Specialist

Requisition #: 16845 

Ansys is now a part of Synopsys. Synopsys, Inc. (Nasdaq: SNPS) accelerates technology innovation from silicon to systems. Catalyzing the era of pervasive intelligence, we deliver design solutions, from electronic design automation to silicon IP, to system design and multiphysics simulation and analysis. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. Learn more at www.synopsys.com.

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.

Key Duties and Responsibilities

·         Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop deployment best practices.

·         Contribute to consulting services, conduct introductory and/or intermediate training classes.

·         Lead the deployment of software release to customer environments, ensuring reliability, scalability, and security.

·         Collaborate with the business units and development teams to help improve software quality.

·         Implement automation (CI/CD pipelines, etc) for efficient deployments.

·         Develop and maintain Infrastructure as code (IaC) to automate the provisioning, deployment and scaling of applications and environments.

·         Implement and manage monitoring and logging systems to detect and resolve issues promptly.

·         Advise on system scalability, security and performance considerations.

·         Assist in the development of technical roadmaps that align with strategic business goals.

·         Provide reviews of software architecture designs to ensure they meet best practices and align with customer requirements.

·         Serve as a technical expert during client interactions, providing both pre and post sales support.

·         Troubleshoot complex issues in customer environments, ensuring high levels of customer satisfaction.

·         Work closely with product managers, developers, and other stakeholders to translate business requirements into robust tech solutions.

Minimum Education/Certification Requirements and Experience

·         Required education and degree type: BS, MS in an engineering discipline, computer science or related field, or equivalent experience.

·         Required minimum years of professional experience in an engineering software environment: BS+3, MS+1, or PhD+0

·         Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.

·         Strong organizational and time management skills, possessing a sense of urgency.

·         Projects a professional image and demonstrates business acumen, driven to succeed.

·         Experience with development tools such as Microsoft Visual Studio, Git and MS Azure DevOps or others (Jira, etc.).

·         Demonstrated skills in writing and presenting in fluent English.

·         Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer.

·         Strong experience with DevOps and methodologies (e.g Ci/CD, Containerization, Configuration Management systems, etc)

·         Two (2) years of experience with Cloud Platforms (MS Azure, AWS, Google Cloud) and understanding of cloud architecture.

·         Two (2) years of experience with Linux-based computer systems.

·         Two (2) years of experience with Windows-based computer systems.

·         Experience in the deployment and operations of web services and databases using TCP/IP, DNS, Ethernet, Virtualization, Security and Network Administration, Firewalls, Authentication, Web and Database Services and Storage Platforms.

·         Excellent communication and leadership skills, capable of leading teams and interfacing with clients effectively.

·         Ability to travel domestically up to 25% of the time.

Preferred Qualifications and Skills

·         Preferred education and years of professional experience in an engineering software environment: BS+5, MS+2, or PhD+0

·         Integration, deployment, and administration of HPC systems using Cluster Job Management Systems such as Grid Engine, LSF or PBS

·         Ability to interact effectively with senior business managers and C-level executives.

·         Ability to travel domestically up to 50% of time.

·         Good understanding of software architecture patterns and principles

·         Good understanding of Web architecture and Web API such as RESTful or gRPC.

·         Experience with Software Development Lifecycle and DevOps practices.

·         Experience using testing frameworks that can perform unit and integration tests.

·         Knowledge of Agile methods – from being in an agile team to leading an agile transition in your company.

·         Must have passion and drive for personal technical excellence and high performance.

·         Must have customer service aptitude and maintain customer focus.

·         Experience with scripting languages (Python, NodeJS, Bash).

·         Experience with pipeline automation.

·         Experience with containerization.

·         Experience with configuration management tools like Ansible, Chef, Puppet, etc.

·         Certifications in cloud technologies (AWS Certified Solutions Architect, Google Cloud Certified, etc.)

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

At Ansys, part of Synopsys, we want talented people of every background to feel valued and supported to do their best work. We consider all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.