Senior/Executive, Ninja Mart (Sales Operations)

1 Month ago • All levels • Sales

Job Summary

Job Description

This role supports the S&OP Manager in driving efficient sales operations, analyzing data for trends and improvements, and assisting in sales planning for FMCG product distribution. Key responsibilities include optimizing salesman routing, collaborating with stakeholders, providing performance reports, and managing sales databases. The position requires a Bachelor's Degree, proficiency in Excel, and strong analytical and stakeholder management skills, operating in a fast-paced, evolving environment.
Must have:
  • Support S&OP Manager in driving efficient and seamless sales operations.
  • Analyse sales and operational data to uncover trends and opportunities.
  • Assist in sales planning initiatives for FMCG product distribution.
  • Manage and optimize salesman routing for effective coverage and productivity.
  • Collaborate with internal stakeholders to develop data-driven solutions.
  • Provide regular and ad-hoc reporting on KPIs and sales performance.
  • Maintain and manage sales and operational databases.
  • Conduct market research and competitor benchmarking.
  • Support sales team with actionable insights and recommendations.
  • Partner with cross-functional teams to roll out new sales initiatives.
  • Manage multiple priorities and deadlines, ensuring timely delivery.
  • Bachelor's Degree in business or any relevant field.
  • Proficient in Excel.
  • Action oriented, solving problems within timelines.
  • Takes full responsibility for assigned tasks and addresses issues proactively.
  • Analytical, leading on improvement and growth.
  • Manage stakeholders from diverse backgrounds.
  • Comfortable with uncertainty, ready to change processes.
Good to have:
  • Experience in Sales support, sales operations, route planning, or data management
  • FMCG experience
  • Knowledge of DMS, DMW/WMS systems
  • More experienced candidates considered for Senior Executive position

Job Details

Responsibilities:

  • Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
  • Analyse sales and operational data to uncover trends, performance gaps, and opportunities for improvement or growth.
  • Assist in sales planning initiatives to support the expansion of FMCG product distribution.
  • Manage and optimize salesman routing to ensure effective coverage, productivity, and cost efficiency across territories.
  • Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data-driven solutions.
  • Provide regular and ad-hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance, and market trends.
  • Maintain and manage sales and operational databases, ensuring data accuracy, consistency, and accessibility across systems.
  • Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
  • Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
  • Partner with cross-functional teams to roll out new sales initiatives, monitor their performance, and optimize for maximum impact.
  • Manage multiple priorities and deadlines, ensuring timely and high-quality delivery of reports and analytics to stakeholders.

Requirements:

  • Bachelor's Degree in business or any relevant field
  • Preferred experience in: Sales support, sales operations, route planning, or data management (FMCG experience preferred). More experienced candidates will be considered for Senior Executive position
  • Proficient in Excel.
  • Knowledge of DMS, DMW/WMS systems is an added advantage.
  • Action oriented - the role will be working in a fast paced environment, solving problems within timelines.
  • Sense of Ownership / Accountability – Takes full responsibility for assigned tasks, follows through until completion, and proactively addresses issues without needing constant supervision.
  • Analytical - the candidate will analyse our operations and lead on improvement and growth.
  • Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds.
  • Comfortable with uncertainty - business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs.

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