Senior Field Applications Engineer - Wireless
Job Summary
Job Description
Silicon Labs is a leading innovator in low-power wireless connectivity. This role's primary objective is to technically support the sales team with pre- and post-sale activities, ensuring customer satisfaction and driving design wins. The Senior FAE will also gather market and customer information for the business unit, assist with promotions, training, and troubleshooting, and build strong relationships with key engineers.
Must have:
- Provide technical support for key accounts and channel partners.
- Support all phases of the design-in process to achieve design wins.
- Assist sales with pre-sales promotion, training, and presentations.
- Troubleshoot in the field, perform software programming, and write application notes.
- Conduct workshops and build demo boards.
- Drive channel partners' FAEs for business promotion and technical support.
- Collaborate with Product Marketing and Business Units for updates and feedback.
- Guide distributors' teams and follow up with customers and headquarters.
- Build strong relationships with customer engineers through excellent support.
Good to have:
- Prior experience working with English-speaking counterparts
Perks:
- Employee Stock Purchase Program (ESPP)
- Good work/life balance
- Welcoming and fun work environment
3 skills required
Job Details
What we’re looking for:
The primary objective of this role is to technically support the sales team to do pre- & post- sale work and to be able bring in current market information & customer information back to the business unit.
Responsibilities:
- Provide technical support for key accounts customers as well as channel partners’ customers.
- Provide technical support in all phases of the design in process as well as to gain the final design win.
- Assist the sales team to carry out pre-sales promotion, customer training, demo board building, technical product presentation, troubleshoot in field, software programming, write up applications note, conduct workshop, etc.
- Drive channel partners’ FAEs to carry out business promotion and technical support.
- Work closely with Product Marketing and related Business Units to provide update, feedback or information in the respective specialties areas.
- Show strategy/direction to team in distributors and follow up with customers and headquarters effectively to accomplish business goals.
- Establish strong relationship with key engineers in customers’ organization by providing excellent technical support and personalize communication.
Qualifications & Requirements:
- BE in Computer Science, Electrical, Electronic System or a related field of study.
- Experience in applications on Wireless/ Bluetooth / MCU / Power modules.
- At least 5 years in semiconductor supporting experience.
- Good communication skills in both written and spoken English. Prior experience working with English-speaking counterpart will be a plus.
- Project management capability with presentation (generating and delivering) and business negotiation skills.
- Strong business acumen: marketing and sales sense to seek new business opportunities.
- Must be self-starter type to initiate necessary or expected actions.
- Good experience in C/C++ language programming.
Benefits & Perks:
Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun.
- Employee Stock Purchase Program (ESPP)
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About The Company
At Silicon Labs, we hire and empower great talent to achieve their full potential. By offering challenging projects, technical mentorship, and continuous learning opportunities, we ensure our employees thrive at every stage of their careers. Here, you’ll work alongside some of the industry’s brightest minds, tackling complex problems that deepen your expertise and expand your horizons.
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