Senior Financial Crime Investigator - Screening

The Senior Financial Crime Investigator will join Monzo's Financial Crime Screening team, focusing on complex enhanced due diligence (EDD) processes and supporting cross-domain escalations. This role involves conducting open-source investigations, coaching colleagues, and acting as a subject matter expert to improve team knowledge and performance. The investigator will make fair, proportionate, and risk-based decisions on behalf of customers, contributing to Monzo's mission of making money work for everyone.

Must Have

• Review high priority or complex tasks, such as enhanced due diligence (EDD).
• Conduct open source investigations where required.
• Answer escalations from Investigators and other colleagues.
• Coach colleagues on FinCrime Screening tasks, including supporting global partners.
• Proactively use experience to improve knowledge, skills, behaviours, or performance of others.
• Drive team morale by being positive and enthusiastic.
• Solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence.
• Basic understanding of PEP’s, Adverse Media and Sanctions screening.
• Confident in using open source information to inform reviews and investigations.
• Strong team player, able to work effectively with colleagues and provide actionable feedback.
• Developing a solid understanding of UK legislation, regulations, and industry guidance around economic crime.
• Great time management skills, flexible, and able to work with limited supervision.

Good to Have

• Able to articulate the financial crime threats facing fintechs and the banking sector.
• Previous experience approving or signing-off customer due diligence reviews.
• Hold or are working towards an appropriate qualification in financial crime (e.g., ICA, ACAMS).
• Experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs).

Perks & Benefits

• Share options
• Guaranteed time off on your birthday if it falls on a scheduled workday and is outside training period
• Remote based in the UK
• Flexible working hours
• £1,000 learning budget each year
• Macbooks provided for home setup

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

***

📍 Remote in the UK | 💰 £29,450 - £37,250 + Benefits | Hear from the team

Start Date: 16th March 2026

Hours/Shifts: You’ll work Monday toFriday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern.

⭐ Our Financial Crime Screening Team:

The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf.

What you’ll be working onYou will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain.

🔑 You’ll play a key role by...

• Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required.
• Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts.
• Coaching colleagues on our FinCrime Screening tasks including supporting our global partners.
• As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others.
• Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive.

💡 We’d love to hear from you if…

• You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence.
• You have a basic understanding or PEP’s, Adverse Media and Sanctions screening.
• You are confident in using open source information to inform your reviews and investigations.
• You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers.
• You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime.
• You have great time management skills, you are flexible, and you can work with limited supervision

You’ll really stand out if:

• You are able to articulate the financial crime threats facing fintechs and the banking sector.
• You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues.
• You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS
• You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs).

🧡 Monzo's Culture & Benefits

Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences.

🙌What’s in it for you

💰£29,450 - £37,250 ➕ share options.

🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.

📍This role is remote based in the UK

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• Application questions - Please take your time to fill these out, we read them all.
• Recruiter Call (30 minutes, video call)
• Technical and Values (60 minutes, video call)

Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

***

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊