Senior Full Stack Software Engineer - Communication Platform

1 Month ago • 6 Years + • Devops

Job Summary

Job Description

Toast is seeking a Senior Full Stack Software Engineer for their Help Center engineering team. The role involves building and maintaining scalable full stack web applications to support the Toast platform, enabling customers to find help quickly. Responsibilities include collaborating with Product, Design, and Customer Care teams to create intuitive self-service experiences, contributing to personalized support journeys, participating in architectural discussions, reviewing code, mentoring peers, and advocating for high-quality software. The engineer will also analyze data and engage with customer support to improve the digital support experience.
Must have:
  • 6+ years of full stack software engineering experience
  • Deep experience with Kotlin or Java
  • Strong proficiency in Javascript/Typescript and ReactJS
  • Experience designing and leading development of scalable systems
  • Experience owning complex features end-to-end
  • Ability to mentor engineers
  • Passion for user experiences

Job Details

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. 

 

Are you bready* for a change?

Toast is looking for a  Senior Full Stack Software Engineer to join the Help Center engineering team. At Toast, we’re on a mission to make restaurants more successful, and that includes making it easy for them to get the help they need, fast. The Help Center team builds the tools and experiences that empower customers to find answers independently, right when they need them. If you’re passionate about building meaningful products that make a real difference for customers(and support agents!), and you love working on both frontend and backend systems, this might be your perfect next roll*

About this roll* (Responsibilities)

  • Build and maintain scalable full stack web applications that power the Toast support platform
  • Collaborate with Product, Design, and Customer Care teams to create intuitive and effective self-service experiences
  • Contribute to personalised and intelligent support journeys that guide users to the right solutions faster
  • Participate in design and architectural discussions to ensure we’re building the right things the right way
  • Review code, mentor peers, and advocate for high-quality, maintainable software
  • Stay curious - Dig into data, talk to Care, and look for ways to continuously improve the digital support experience

Do you have the right ingredients*? (Requirements)

  • 6+ years experience as a full stack software engineer
  • Deep experience building and maintaining systems using Kotlin or Java
  • Strong proficiency with Javascript/Typescript and ReactJS
  • Proven track record of designing and leading development of scalable, performant systems
  • Experience owning complex features or projects end-to-end across the stack
  • Ability to mentor and up-level engineers through code reviews, pairing, and technical guidance
  • Passionate about delivering great user experiences and building products that make a difference

**This is a hybrid role, requiring two days in the office per week**

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required



 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Capgemini - Android Middleware/Framework

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Thumbtack - Software Engineer, NHX Express & Guide

Thumbtack

United States (Remote)
1 Week ago
Devoteam - Software Architect

Devoteam

Frankfurt Am Main, Hessen, Germany (On-Site)
4 Weeks ago
Thatgamecompany - Game Engine Engineer (Optimization)

Thatgamecompany

Shanghai, Shanghai, China (On-Site)
3 Months ago
Match Group - Senior Software Engineer, Backend

Match Group

Seoul, South Korea (Hybrid)
1 Month ago
Qualcomm - Staff Engineer HW Platform Architecture IE-IOT

Qualcomm

San Diego, California, United States (On-Site)
2 Months ago
1047 games - Infrastructure Engineer

1047 games

(Remote)
1 Week ago
Vercel - Build Systems Engineer

Vercel

United States (Remote)
3 Months ago
Cadence - Cloud Engineer / Full Stack Developer

Cadence

San Jose, California, United States (On-Site)
1 Month ago
Nagarro - Associate Principal Engineer, Cloud

Nagarro

India (Remote)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Mozilla - Senior Software Engineer - Mobile Android

Mozilla

Spain (Remote)
2 Weeks ago
fairmatic - Software Development Engineer II - Android

fairmatic

Bengaluru, Karnataka, India (Hybrid)
8 Months ago
Jumio - Software Development Engineer III

Jumio

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Coda - Senior/Staff Software Engineer (Relocation to Bangkok)

Coda

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
Fluxon - Staff Software Engineer

Fluxon

Kraków, Lesser Poland Voivodeship, Poland (Remote)
1 Month ago
Go Fund Me - Senior Software Engineer (Frontend)

Go Fund Me

Buenos Aires, Buenos Aires, Argentina (On-Site)
1 Month ago
GoMotive - Staff System Software Engineer (Superbuilder) - Embedded

GoMotive

United States (Remote)
4 Months ago
Thatgamecompany - Game Engine Engineer (Optimization)

Thatgamecompany

Shanghai, Shanghai, China (On-Site)
3 Months ago
Coda - Senior/Staff Front End Engineer, Distribution

Coda

Jakarta, Indonesia (Hybrid)
1 Month ago
Toast - Staff Backend Software Engineer

Toast

Boston, Massachusetts, United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

Toast - Software Engineer II - Data Platform Team

Toast

Dublin, County Dublin, Ireland (Hybrid)
2 Weeks ago
Scopely - Principal DevOps Engineer - Star Trek Fleet Command

Scopely

Dublin, County Dublin, Ireland (Hybrid)
4 Months ago
Salesforce - Sales Development Representative - Polish Speaker

Salesforce

Dublin, County Dublin, Ireland (On-Site)
3 Months ago
Trellix - DevOps/Software Engineer

Trellix

Cork, County Cork, Ireland (On-Site)
1 Month ago
Toast - DevOps Engineer II

Toast

Dublin, County Dublin, Ireland (Hybrid)
1 Month ago
Whatnot - Customer Experience Agent (German or Dutch Speaking)

Whatnot

Dublin, County Dublin, Ireland (Remote)
8 Months ago
Toast - Senior Software Engineer - Payments Team

Toast

Dublin, County Dublin, Ireland (Hybrid)
1 Month ago
playrix  - Senior Playable Ads Developer

playrix

Ireland (Remote)
3 Months ago
broadcom - Technical Support Engineer - L2

broadcom

Cork, County Cork, Ireland (On-Site)
1 Year ago
Google - Customer Growth Associate

Google

Dublin, County Dublin, Ireland (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Devops Jobs

Google - Software Engineer III, Infrastructure, Google Cloud AI

Google

Sunnyvale, California, United States (On-Site)
8 Months ago
TechVedika - Senior AWS / Azure DevOps Engineer

TechVedika

Hyderabad, Telangana, India (On-Site)
1 Day ago
Gravity CO  - Cloud System Engineer Recruitment

Gravity CO

Seoul, South Korea (On-Site)
2 Weeks ago
Zinnia - Solution Architect

Zinnia

Bridgewater, New Jersey, United States (Hybrid)
2 Weeks ago
AeroSpike - Senior Software Engineer, Cloud

AeroSpike

United States (Remote)
2 Months ago
Nagarro - Associate Staff Engineer, DevOps

Nagarro

(On-Site)
8 Months ago
Crunchyroll - Staff Site Reliability Engineer

Crunchyroll

Mexico City, Mexico City, Mexico (On-Site)
8 Months ago
Aristocrat - DevOps Lead

Aristocrat

Montreal, Quebec, Canada (Hybrid)
5 Months ago
Capgemini - Cloud Solution Architect

Capgemini

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Kaedim - DevOps Engineer

Kaedim

San Francisco, California, United States (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Francisco, California, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Omaha, Nebraska, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Dublin, County Dublin, Ireland (Hybrid)

Columbus, Ohio, United States (Remote)

Lake Oswego, Oregon, United States (On-Site)

Nashville, Tennessee, United States (Remote)

Binghamton, New York, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Toast

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug