Senior Lead Engineer - IT QA Automation

1 Year ago • 6-8 Years • Quality Assurance

Job Summary

Job Description

The Group Benefits API Team is responsible for APIs and Integrations that support Web Applications for Guardian's Group Business. They provide APIs for Quote, Policy, Customer, Eligibility, and Claims, powering customer-facing portals, call center applications, IVR, and chatbots to ensure a unified customer experience. The ideal candidate is a skilled and experienced Insurance Domain Techno-Functional Testing Manager with a strong understanding of software testing methodologies and insurance industry processes. Responsibilities include collaborating with stakeholders, understanding business requirements, analyzing and extending an existing Selenium automation framework written in Java, designing and executing test cases, mentoring the team on automation best practices, performing functional, regression, and integration testing, identifying and tracking defects, verifying fixes, supporting user acceptance testing, and ensuring compliance with industry standards. The role also involves documenting test results, providing feedback, and improving testing processes.
Must have:
  • 6-8 years of experience
  • Understand Selenium automation framework in Java
  • Design and execute test cases
  • Perform functional, regression, and integration testing
  • Identify, document, and track defects
  • Verify defect fixes
  • Participate in requirement analysis
  • Support user acceptance testing
  • Ensure compliance with industry standards
  • Document test results and reports
Good to have:
  • Excellent analytical and problem-solving skills
  • Keen attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and manage priorities
  • Relevant certifications (ISTQB, CSM, Safe agile)

Job Details

Job Description:

Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience.  

We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve.  

 

Job Description:  

  

Lead Engineer:  QA Automation 

  

Position Objective 

  

We are seeking a skilled and experienced Insurance Domain Techno Functional Testing Manager to join our team. The ideal candidate will have a strong understanding of software testing methodologies coupled with expertise in insurance industry processes, and products. As a Functional Tester, you will collaborate closely with business analysts, developers, and other stakeholders to ensure the quality and reliability of insurance software systems using manual and automation testing. Your responsibilities will include designing, executing, and documenting test cases, identifying defects, and verifying fixes. You will also participate in requirement analysis, contribute to test planning activities, and support user acceptance testing. Additionally, you will be responsible for ensuring compliance with industry standards and regulatory requirements. The role requires excellent communication skills, attention to detail, and the ability to work effectively in a dynamic, fast-paced environment. 

  

Education/Experience: 

  

• B Tech/BE/MCA in computer science, or engineering related field with 6-8 years of experience. 

  

Knowledge / Essential Skills: 

  

  

·         Collaborate with stakeholders to understand business requirements and functional specifications. 

·         Understand the existing Selenium automation framework code written in Java and then build on top of it, as per the new enhancements. 

·         Understand the existing automation framework and then build on top of it, as per the new enhancements. 

·         Design and execute test cases based on business requirements and user stories. 

·         Mentor and coach the team about the automation testing and best practices. 

·         Perform functional, regression, and integration testing of insurance software systems. 

·         Able to work on the testing of sprint stories and figure out regression test cases out of them, which can be automated. 

·         Performing all applicable SDLC activities for the work items assigned including requirement analysis, impact analysis and effort estimations. 

·         Identify, document, and track defects using appropriate tools and techniques. 

·         Verify defect fixes and ensure that software meets quality standards and acceptance criteria. 

·         Participate in requirement analysis and contribute to test planning and estimation activities. 

·         Support user acceptance testing and assist in troubleshooting issues reported by end-users. 

·         Ensure compliance with industry standards, regulatory requirements, and best practices. 

·         Document test results, create test reports, and provide feedback to stakeholders. 

·         Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. 

·         Proactive, Self-motivated and ability to work on his/her individual capacity. 

·         Ability to identify automation opportunities and implement automation. 

·         Effective reporting capabilities on daily/weekly status. 

  

Nice to have: 

  

·         Excellent analytical and problem-solving skills with a keen attention to detail. 

·         Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 

·         Proven ability to work independently and manage multiple priorities in a fast-paced environment. 

·         Relevant certifications such as ISTQB Foundation Level or equivalent, CSM, Safe agile are a plus. 

Location:

This position can be based in any of the following locations:

Chennai

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

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About The Company

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM.

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