Senior Maître d'hôtel

15 Hours ago • 1-2 Years

Job Summary

Job Description

The Auberge des Glazicks, a 2-star Michelin restaurant and 4-star Relais & Châteaux hotel in Plomodiern, France, is seeking a Senior Maître d'hôtel. This role involves overseeing daily restaurant operations, ensuring exceptional service, and enhancing customer satisfaction. The successful candidate will lead and mentor the team, implement service quality improvements, manage customer feedback, and collaborate on menu development, all while maintaining health and safety standards in a high-end dining environment.
Must have:
  • Responsible for daily organization and coordination of restaurant operations.
  • Ensure seamless service and customer satisfaction.
  • Develop and implement strategies to improve service quality and increase sales.
  • Lead team development and supervision, fostering a positive work environment.
  • Ensure compliance with health and safety regulations.
  • Manage customer complaints and feedback professionally.
  • Collaborate with the head chef on menu development and updates.
Good to have:
  • 1 to 2 years of experience in a similar position in high-end catering.
Perks:
  • Permanent contract position to be filled quickly
  • Health insurance
  • Meals provided during the first months of work
  • Possibility of accommodation
  • Motivating salary based on profile
  • Training program

Job Details

Company Description

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Between Menez Hom, the magical mountain of the Celts, and Douarnenez Bay, open to the Atlantic Ocean, the Breton village of Plomodiern hosts Olivier Bellin's Auberge des Glazicks. A family home created in 1870.

Auberge des Glazicks is:

  • A 2-star restaurant in the Michelin Guide since 2010 | 18.5/20 in Gault & Millau, Grandes Tables du Monde,
  • A 4\* Hotel with 8 rooms, member of the Relais & Châteaux chain
  • A wellness area with sauna, hammam, jacuzzi, private jacuzzi, treatment room.

We are proud to be one of the 580 members of Relais & Châteaux, an international association of independent hotels and restaurants.

Job Description

---------------

Your responsibilities

As a Senior Maître d'hôtel, you will have the following responsibilities:

  • Be responsible for the daily organization and coordination of restaurant operations, ensuring seamless service and customer satisfaction.
  • Develop and implement strategies to improve service quality and increase sales.
  • Lead the development and supervision of your team members, fostering a positive work environment and encouraging professional growth.
  • Ensure compliance with all health and safety regulations, maintaining a clean and safe dining environment for guests and staff.
  • Manage customer complaints and feedback professionally, making improvements based on constructive criticism.
  • Collaborate with the head chef to develop and update menus, ensuring they meet customer preferences and market trends.

Qualifications

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1 to 2 years of experience in a similar position in high-end catering preferably.

Fluent English

Additional Information

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BENEFITS:

  • Permanent contract position to be filled quickly
  • Health insurance
  • Condition: Meals provided during the first months of work, possibility of accommodation
  • Motivating salary based on profile
  • Training program

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