Senior Manager

1 Month ago • 3 Years +

Job Summary

Job Description

Apple Retail brings the best of Apple together, offering an unparalleled customer experience. We foster a culture of inclusion where everyone belongs and is encouraged to perform at their best. As a Senior Manager, you will be instrumental in creating a positive environment, driving performance goals, and supporting the Store Leader with business strategies and decision-making. Your role involves leading specific aspects of the customer experience while also identifying and resolving complex issues in collaboration with the Store Leader. You will empower your team, including managers, to achieve their performance and development goals, assist in recruiting and training a diverse workforce, and actively participate in floor leadership to ensure business priorities are met and exceptional customer service is delivered. Addressing customer and team member concerns, upholding company policies, protecting assets, and contributing to an inclusive environment are also key responsibilities.
Must have:
  • 3 years of leadership experience in retail, sales, or related field
  • Proficient in written and spoken English
  • Available to work based on business needs including nights, weekends, and holidays
Good to have:
  • Exceed goals successfully
  • Follow through on commitments
  • Instill trust within the team
  • Make timely and sound decisions
  • Communicate with excellence
  • Develop others through mentorship and coaching
  • Manage work through effective organization and planning

Job Details

US-Senior Manager

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