Senior Manager

3 Months ago • 6 Years +

Job Summary

Job Description

The Senior Manager - Category (Insurance) at PhonePe will be responsible for building and managing the insurance category. This involves collaborating with internal and external stakeholders to enhance user experience, product features, and services, ultimately increasing user satisfaction and category revenue. Key responsibilities include understanding market trends, monitoring commercial performance, building relationships with insurance companies, defining KPIs, and leading cross-functional initiatives. The role requires a strategic and analytical mindset, with a focus on achieving targets and driving business growth. The candidate should be adaptable and possess excellent communication skills.
Must have:
  • 6+ years of experience in Fintech/Tech/Financial services.
  • MBA from a Tier 1 college
  • Strategic thinking and analytical mindset.
  • Results-oriented mindset, focused on achieving targets.
  • Excellent communication and relationship-building skills.
Perks:
  • Insurance Benefits (Medical, Critical Illness, Accidental, Life)
  • Wellness Program (Employee Assistance, Onsite Medical Center)
  • Parental Support (Maternity, Paternity, Adoption, Day-care)
  • Mobility Benefits (Relocation, Transfer Support, Travel)
  • Retirement Benefits (PF, Gratuity, NPS, Leave Encashment)
  • Other Benefits (Higher Education, Car Lease, Salary Advance)

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

The Senior Manager - Category (Insurance) at PhonePe serves in a pivotal role, building and managing the respective category business. This would require you to work closely with various internal and external stakeholders to scale and improve the experience, product features and services that help increase user satisfaction, improve customer experience and grow the category revenue.

The role demands a deep understanding of market segment and consumer needs/behavior, and

leading strategic and tactical initiatives for the growth of the category.

 

Roles and responsibilities?

● Deep understanding of the markets, trends, competitive landscape and consumer

behavior, to contribute to the category strategy

● Active monitoring of the commercial performance for the category and strong

understanding of regulatory landscape

● Establishing and maintaining strong relationships with key stakeholders in insurance

companies, including executives, business development teams, and product managers,

to drive collaboration and mutual success.

● Define KPIs and metrics to track the success and impact of strategic partnerships.

Monitor and analyze partnership performance to identify areas of improvement and

optimization.

● Collaborate with cross-functional teams- data science, legal, compliance, growth and

customer experience to lead category specific initiatives

● Work with internal teams including operations, product and engineering to optimize key

category metrics

 

Skill Set required?

  • 6+ years of experience in a Fintech/Tech/Financial services company
  • MBA from Tier 1 college

 

-Strategic thinking and analytical mindset, with the ability to identify and evaluate partnership

opportunities based on business objectives and market dynamics.’

-Results-oriented mindset, with a focus on achieving and exceeding targets and driving

business growth.

-Flexibility and adaptability to thrive in a fast-paced and evolving business environment.

-Excellent communication and relationship-building skills, with the ability to influence and

collaborate with stakeholders at all levels.

-Passion for solving problems creatively, starting small, failing fast, and applying your learnings .

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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