Senior Manager, Internal Comms

ROLE SUMMARY:

• This role reports into an IC Director, and is part of a squad responsible for developing and delivering a programme of effective and inclusive internal communications (IC) to inspire and motivate a global network of employees and contractors in our purpose strategy and culture.
• Activity will vary from enterprise wide people related communication to guiding corporate functions with their own communications
• This will suit a passionate , outcome focused and agile IC expert, able to juggle multiple projects
• You will be a connector, with strong people and influencing skills, and able to join the dots. Creating clarity out of complexity will be core to simple joined-up storytelling and content
• You'll be able to work at pace, prioritising conflicting priorities where needed and work as an excellent teammate in a broader global IC network

WHAT YOU'LL BE DOING:

• Working in a team, building and delivering critical communications to support better business outcomes for our People and Corporate Functions teams
• Delivering activity aligned with our global internal communications strategy, objectives and delivering all comms within the context of a one-LSEG story – using new AI tools where possible
• Supporting the director of the team to understand priorities and build a strong annual IC approach and supporting activities for each area. This will include clear delineation around self-serve activities and where the IC team will provide advice and support
• Be guided by our core IC planning tools to support air traffic control
• Using available tools and technologies to make sure communications are audience-focused, well-planned, data-driven, omnichannel and effective
• Partnering with other IC leaders to identify IC improvement opportunities to drive consistency and quality, share lessons and adopt new more effective ways of communicating.
• Interpreting the impact and success of all IC activities and demonstrate continuous improvement
• Supporting a high-performance team and coaching those who are less experienced
• Living and role modelling the LSEG values of integrity, partnership, excellence and change every day, both in the way we lead and through our communications approaches and materials. This includes delivering content and activity that is in our tone of voice and in line with global IC principles
• Making sure we take the lead on risk in everything we do

WHAT YOU'LL BRING:

• The ability to communicate complex information simply and clearly to diverse audiences
• Critical thinking, prioritisation, flexibility and a focus on delivery excellence
• Knowledge and understanding of our business and priorities
• Strong social skills, including ability to flex style to get the best out of people
• Excellent written and verbal communication skills, including encouraging leaders to use ‘everyday speak’
• Proficiency in digital channels and crafting impactful content across digital and non-digital channels
• Highly collaborative with a passion for people

WHAT YOU’LL GET IN RETURN:

• A chance to work as part of a growing business in an energised team that’s helping transform LSEG. A team where we champion diversity, love new ideas, are highly encouraging of each other and are obsessed by helping create an awesome people experience

We recognise to attract the best talent, we need to be flexible and we are open to discussing work arrangements with you. We take a hybrid approach to workplace, this role is blended.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.