Senior Scrum Master

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are looking for an accomplished and proactive Senior Scrum Master with over 8 years of extensive experience in facilitating Agile teams and fostering Agile practices across organizations. The ideal candidate will excel in coaching teams, removing impediments, and ensuring the effective implementation of Scrum frameworks, all while promoting a culture of continuous improvement in a highly collaborative environment.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $103k/year & benefits (see below).

The Role

Responsibilities:

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure optimal team performance.
• Serve as a trusted advisor and coach for Agile teams, helping them to understand and adopt Scrum principles and practices.
• Remove impediments and barriers that hinder team progress to ensure smooth workflow and delivery.
• Promote Agile best practices and foster a culture of transparency, accountability, and continuous improvement.
• Collaborate with teams and stakeholders to improve processes, workflows, and team dynamics.
• Monitor team health and performance metrics, providing insights and recommendations to leadership.
• Support multiple Scrum teams simultaneously, managing dependencies and coordinating efforts across teams.
• Facilitate effective communication among team members and stakeholders.
• Lead organizational Agile transformation initiatives, mentoring teams and leadership on Agile methodologies.
• Cultivate an environment of collaboration and high performance without direct product owner involvement.

Requirements:

• 8+ years of experience as a Scrum Master or Agile Coach.
• Deep expertise in Scrum, SAFe, LeSS, or other Agile frameworks.
• Demonstrated success in coaching teams in Agile practices independently.
• Strong facilitation, communication, and conflict resolution skills.
• Proven ability to work effectively without direct Product Owner involvement, managing stakeholder expectations and team needs.
• Certifications such as CSM, PSM, SAFe Agilist, or equivalents preferred.
• Experience with Agile tools like Jira, Confluence, Rally, etc.
• Strong interpersonal skills and ability to influence at all levels of the organization.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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